Vkc Forex Hdfc Login Id

Wer von der Reserve Bank zugelassen ist, um Devisen für Reisezwecke zu verkaufen, kann von einer autorisierten Person, wie zum Beispiel autorisierten Dealer (AD) Kategorie-I Bank und AD Kategorie II, erworben werden. Full-Fledged Money Changer (FFMCs) sind auch berechtigt, den Austausch für geschäftliche und private Besuche freizugeben. Wer ist ein autorisierter Händler Ein autorisierter Händler ist in der Regel eine von der Reserve Bank gemäß § 10 Abs. 1 FEMA 1999 genehmigte Bank, um Devisen oder ausländische Wertpapiere zu behandeln (die Liste der ADs ist auf rbi. org. in verfügbar ). Wieviel Devisen können man bei Reisen im Ausland auf Privatbesuchen in einem Land außerhalb Indiens kaufen. Für private Besuche im Ausland, außer nach Nepal und Bhutan, Für touristische Zwecke usw. kann jeder Einwohner unabhängig von der Anzahl der im Laufe des Jahres durchgeführten Besichtigungen eine Devisentermingeschäft bis zu einem Gesamtbetrag von USD 10.000 von einem autorisierten Händler in einem Geschäftsjahr auf Selbstdeklarationsbasis erhalten. Diese Grenze von USD 10.000 oder deren Gegenwert je Geschäftsjahr für private Besuche kann auch von einer Person in Anspruch genommen werden, die Auslandsvermittlung für Auslandsreisen für irgendwelche Zwecke, wie zum Beispiel für Beschäftigung oder Einwanderung oder Studien, in Anspruch nimmt. Keine Devisen stehen für den Besuch in Nepal und Bhutan für jeden Zweck zur Verfügung. Ein ansässiger Indianer darf INR der Nominierung von Rs.100 oder kleinerer Nominierung nach Nepal und Bhutan ohne Limit nehmen. Wie viel Devisen für eine Geschäftsreise zur Verfügung stehen Für Geschäftsreisen im Ausland in Länder, außer nach Nepal und Bhutan, kann eine Person von Devisen bis zu USD 25.000 pro Besuch in Anspruch nehmen. Besichtigungen im Zusammenhang mit der Teilnahme an einer internationalen Konferenz, Seminar, Fachausbildung, Studienreise, Lehrlingsausbildung etc. werden als Geschäftsbesuche behandelt. Die Freistellung von Devisen über USD 25.000 für Geschäftsreisen im Ausland (außer Nepal und Bhutan), unabhängig von der Aufenthaltsdauer, bedarf der vorherigen Zustimmung der Reserve Bank. Keine Freistellung von Devisen ist für jede Art von Reisen nach Nepal und Bhutan oder für jede Transaktion mit Personen mit Wohnsitz in Nepal zulässig. Investitionen in Bhutan sind in indischen Rupien sowie in frei konvertierbaren Währungen zulässig. Wenn die Investition in frei konvertierbare Währung erfolgt, müssen die Erlöse nach Indien in frei konvertierbaren Währungen zurückgeführt werden. Wie viel Fremdwährung beim Kauf von Devisen für Reisen im Ausland getroffen werden kann Reisende, die in alle anderen Länder als (a) und (b) unten gehen, dürfen nur Münzen nur bis zu USD 3000 erwerben Form von Reisenden Scheck oder Banker Entwurf. Ausnahmen hiervon sind a) Reisende, die nach Irak und Libyen reisen, die Devisen in Form von Fremdwährungsscheinen und Münzen von höchstens USD 5000 oder deren Äquivalent (b) Reisende, die an die Islamische Republik Iran, Russische Föderation und andere weitergehen, ausbilden können Republiken der Gemeinschaft Unabhängiger Staaten, die ganze Devisen in Form von Fremdwährungsnoten oder Münzen ziehen können. Wie viel Devisen können für die medizinische Behandlung im Ausland AD Kategorie I Banken und AD Kategorie II, freigeben Devisen bis zu USD 100.000 oder ihre gleichwertige ansässige Inder für die medizinische Behandlung im Ausland auf Selbstdeklaration Basis, ohne auf eine Schätzung aus einem Krankenhausdoktor in Indienabroad. Eine Person, die im Ausland für die medizinische Behandlung besucht wird, kann eine Devisenquote erhalten, die die obige Grenze überschreitet, vorausgesetzt, die Anfrage wird durch eine Schätzung von einem Krankenhausdoktor in Indienabroad unterstützt. Ein Betrag von bis zu 25.000 USD ist für Instandhaltungskosten eines Patienten, der ins Ausland fährt, für die ärztliche Behandlung oder den Check-up im Ausland oder für eine Person, die als Begleiter für einen Patienten, der ins Ausland für die medizinische Behandlung gehen wird, zugelassen. Der Betrag von USD 25.000, der dem Patienten im Ausland zugelassen wird, ist zusätzlich zu der oben erwähnten Grenze von USD 100.000. Was sind die Einrichtungen, die den Studierenden für die Ausübung ihres Auslandsstudiums zur Verfügung stehen. Für das Auslandsstudium kann die Schätzung, die von der Institution im Ausland oder USD 100.000, pro akademisches Jahr, je nachdem, was höher ist, von einer AD Kategorie I Bank und AD Kategorie II genutzt werden können. Studierende, die ins Ausland gehen, werden als Nicht-Resident-Indianer (NRIs) behandelt und sind für alle Einrichtungen verfügbar, die NRIs unter der FEMA 1999 zur Verfügung stehen. Bildungs - und sonstige Darlehen, die von Studenten als Bewohner in Indien genutzt werden, können fortgesetzt werden. Ein Student, der NRO-Konto hält, kann bis zu USD 1 Million pro Geschäftsjahr von seinem NRO-Konto zurückziehen und repatriieren. Der Student kann einen Betrag von USD 10.000 oder seinen Gegenwert für Nebenkosten in Anspruch nehmen, aus denen USD 3000 oder sein Gegenwert in Form von Fremdwährung während des Auslandsstudiums getragen werden kann. Was sind die Dokumente, die für den Rücktritt von Devisen für den oben genannten Zweck erforderlich sind, können nach Anweisung des autorisierten Händlers erfolgen. Wie viel Devisen für eine ausländische Person zur Beschäftigung zur Verfügung steht Eine Person, die ins Ausland reist, kann eine Devisenwechsel bis zu 100.000 US-Dollar von einem autorisierten Händler in Indien auf der Grundlage der Selbstdeklaration abgeben. Wie viel Devisen steht für eine Person, die ins Ausland auswärts auf Auswanderung Eine Person, die ins Ausland auf Auswanderung kann Devisen von AD Kategorie I Bank und AD Kategorie II bis zu dem Betrag, der von dem Land der Auswanderung oder USD 100.000 vorgeschrieben. Er kann aus einem autorisierten Händler in Indien Devisen bis zu 100.000 US-Dollar auf Selbstdeklarationsbasis ziehen. Dieser Betrag ist nur für die zufälligen Ausgaben im Auswanderungsland bestimmt. Kein Betrag von Devisen kann außerhalb Indiens zugelassen werden, um förderfähig zu werden oder Punkte zu verdienen oder Gutscheine für Einwanderung. Alle diese Überweisungen bedürfen der vorherigen Zustimmung der Reserve Bank. Wenn die Anforderung 100.000 USD übersteigt, muss die Person die vorherige Genehmigung von der Reserve Bank erhalten. Gibt es eine Kategorie von Besuch, die vorherige Zustimmung von der Reserve Bank oder der Regierung von Indien erfordert Tanztruppen, Künstlern, etc., die kulturelle Touren im Ausland unternehmen möchten, sollte eine vorherige Zustimmung des Ministeriums für Personalentwicklung (Department of Education und Kultur), Regierung von Indien, Neu-Delhi. Ob die Erlaubnis für die Aufnahme von Auslandsverträgen aus dem Ausland im Rahmen des Auslandsrechtsgesetzes erforderlich ist, 1976 Das Gesetz über die Auslandsvereinbarung von 1976 wird vom Innenministerium verwaltet und überwacht, dessen Anschrift unten angegeben ist: Ausländerabteilung, Jaisalmer House, 26, Mansingh Road , Neu-Delhi-110 011 In dieser Hinsicht ist keine besondere Genehmigung der Reserve Bank erforderlich. Wieviele Tage im Voraus kann man Fremdwährung für Auslandsreisen kaufen. Erlaubte Devisen können 60 Tage im Voraus gezogen werden. Falls es nicht möglich ist, die Devisen innerhalb von 60 Tagen zu nutzen, sollte sie unverzüglich einer autorisierten Person übergeben werden. Allerdings sind die Bewohner frei, Devisen bis zu USD 2.000, in Form von Fremdwährungsscheinen oder TCs für zukünftige Verwendung oder Kredit an ihre Resident Foreign Currency (Domestic) RFC (Domestic) Konten zu halten. Kann man mit dem Bargeld bezahlen, das gegen die Auslandsaufenthalte erworben wird, kann man von einer autorisierten Person gegen Rupienzahlung in bar nur bis zu Rs.50.000- erworben werden. Allerdings, wenn die Rupie-Äquivalent übersteigt Rs.50.000-, die gesamte Zahlung sollte über eine gekreuzte Scheck Banker überprüfen Pay-Order-Anfrage Draft Debitkarte Kreditkarte Prepaid-Karte nur. Gibt es Zeitrahmen für einen Reisenden, der nach Indien zurückgekehrt ist, um Devisen zu übergeben Bei Rückkehr von einer ausländischen Reise sind Reisende verpflichtet, nicht ausgegebene Devisen in Form von Geldscheinen und Reiseschecks innerhalb von 180 Tagen nach der Rückgabe zu übergeben. Allerdings sind sie frei, Devisen bis zu USD 2.000 in Form von Fremdwährungsscheinen oder TCs für zukünftige Verwendung oder Kredit an ihre Resident Foreign Currency (Domestic) RFC (Domestic) Konten zu halten. Sollten ausländische Münzen bei einer Rückkehr aus dem Ausland an einen autorisierten Händler weitergegeben werden, können die Bewohner ausländische Münzen ohne Begrenzung halten. Wieviel Devisen können eine ansässige Person als Geschenkspende an eine Person senden, die außerhalb von Indien ansässig ist. Jede ansässige Person, wenn er dies wünscht, kann die gesamte Grenze von USD 125000 in einem Geschäftsjahr unter LRS als Geschenk an eine Person, die sich außerhalb von Indien oder Als Spende an eine gemeinnützige religiöse Kulturorganisation außerhalb Indiens. Überweisungen, die die Grenze von USD 125000 überschreiten, bedürfen der vorherigen Genehmigung der Reserve Bank. Ist es erlaubt, internationale Kreditkarten (ICC) ATMDebit-Karte für die Durchführung von Devisengeschäften verwenden Verwendung von internationalen Kreditkarten (ICCs) Geldautomaten Debitkarten können für Reisen ins Ausland in Verbindung mit verschiedenen Zwecken und für die persönliche Zahlungen wie Abonnement für ausländische Zeitschriften gemacht werden , Internet-Abonnement, etc. Der Anspruch auf Devisen auf internationale Kreditkarten (ICCs) ist durch das von der Kartenausstellungsbehörde festgelegte Kreditlimit begrenzt. Mit ICCs kann man (i) Aufenthaltskäufe während des Auslandes treffen (ii) Zahlungen in Devisen für den Kauf von Büchern und anderen Gegenständen über das Internet in Indien tätigen. Wenn die Person ein Fremdwährungskonto in Indien oder mit einer Bank in Übersee hat, kann man sogar ICCs von Übersee-Banken und renommierten Agenturen erhalten. Die Verwendung dieser Instrumente für die Zahlung in Devisen in Nepal und Bhutan ist nicht zulässig. Wie viel indische Währung kann eine Person tragen, während sie ins Ausland gehen Einwohner sind frei, außerhalb Indiens zu nehmen (außer nach Nepal und Bhutan) Geldnoten der Regierung von Indien und Reserve Bank of India Notizen bis zu einem Betrag nicht mehr als Rs. 10000- pro Person. Sie können außerhalb Indiens nehmen (außer nach Nepal und Bhutan) Gedenkmünzen, die nicht mehr als zwei Münzen ausmachen. Erläuterung. Gedenkmünze enthält Münze ausgestellt von der Regierung von Indien Mint, um jede spezielle Gelegenheit oder Veranstaltung zu gedenken und in indischer Währung ausgedrückt. Wie viel indische Währung bei der Einreise nach Indien einbringen kann Ein Einwohner von Indien, der aus Indien auf einen vorübergehenden Besuch gegangen ist, kann in Indien zur Zeit seiner Rückkehr von jedem Ort außerhalb Indiens (außer Nepal und Bhutan) Währungsnotizen der Regierung von Indien und Reserve Bank of India Notizen bis zu einem Betrag nicht mehr als Rs.7.500. Eine Person kann nehmen oder aus Indien nach Nepal oder Bhutan, Währungsnoten der Regierung von Indien und Reserve Banknoten, in Stückelungen nicht mehr als Rs.100. Wieviel Devisen können bei einem Besuch in Indien eingeholt werden Eine Person, die aus dem Ausland nach Indien kommt, kann mit ihm Devisen ohne Limit bringen. Wenn jedoch der Gesamtbetrag der Devisen in Form von Geldscheinen, Banknoten oder Reiseschecks, die eingegangen sind, mehr als USD 10.000 übersteigt oder deren Gegenwert und der Wert der Fremdwährung allein über USD 5.000 oder deren Gegenwert hinausgeht, sollte er an die Zollbehörden am Flughafen in der Währung Deklaration Form (CDF), bei der Ankunft in Indien. 22. Ist es erforderlich, das vollständige Ausfuhrverfahren zu befolgen, wenn ein Geschenkpaket außerhalb Indiens versandt wird. Eine in Indien ansässige Person ist frei, einen Geschenkartikel zu versenden, der nicht mehr als Rs.5,00.000 beträgt, sofern die Ausfuhr dieses Artikels nicht verboten ist Unter der erhaltenen Außenhandelspolitik und der Exporteur unterbreitet eine Erklärung, dass Waren von Geschenk nicht mehr als Rs.5.00.000 im Wert sind. Die Ausfuhr von Waren oder Dienstleistungen bis zu Rs.5.00.000 darf ohne Angabe der Erklärung in Form GR SDF PP SOFTEX erfolgen. Wie viel Schmuck kann im Ausland getragen werden. Der persönliche Schmuck aus Indien ist nach den Gepäckregeln, die von der Zollabteilung, der Regierung von Indien, regiert und verwaltet werden. Während in diesem Fall keine Genehmigung der Reserve Bank erforderlich ist, können von den Zollbehörden gegebenenfalls Genehmigungen erteilt werden. Kann ein Bewohner lokale Gastfreundschaft zu einem Nicht-Wohnsitz verlängern Eine Person, die in Indien ansässig ist, ist frei, irgendeine Zahlung in den indischen Rupien zu den Sitzungskosten zu leisten, wegen des Einstiegs, der Unterkunft und der Dienstleistungen, die damit zusammenhängen oder zu und von und innerhalb von Indien, von einem Person, die außerhalb von Indien ansässig ist, der auf einem Besuch in Indien ist. Können Einwohner Flugtickets in Indien für ihre Reise nicht berühren Indien Residents können ihre Tickets in Indien für ihren Besuch in jedem Drittland zu buchen. Zum Beispiel können die Bewohner ihre Tickets für die Reise von London nach New York buchen, durch inländische Fluggesellschaften in Indien selbst. Englisch: www. germnews. de/archive/dn/1997/11/25.html Wenn Sie den Kunden nicht bestanden haben oder sich um eine Anerkennung bitten, wird der zugelassene Händler sich nicht verweigern, diese zu billigen. Was ist HDFC Multi Currency Card Konzept Vorfinanziert Fremdwährungslokalisierte Karte mit mehreren Währung Brieftaschen, wo einzelne Währungen geladen werden können Die Karte wird wie jede reguläre Prepaid-Karte arbeiten, um Zahlungen bei VISA Geldautomaten und POS-Terminals im Ausland zu erleichtern. Die erste Wahl der Währung, um die Transaktion zu verarbeiten, ist die lokale Währung der Transaktion. Wenn die Karte nicht über ausreichende Balance auf der lokalen Währung Brieftasche dann durch Standard-Fonds aus einer anderen Geldbörse mit ausreichenden Mittel gezogen werden Praktische Möglichkeit der Übertragung von Währung von einer Brieftasche zu anderen mit Net Banking Service. Der Kunde kennt den anwendbaren Tarif zum Zeitpunkt der Transaktion Was sind die Eigenschaften von HDFC Multi Currency Card Variable Nennwert Reloadable Prepaid Forex Karte mit einer Option, um eine der 10 Währungsoptionen zu laden Kann mehr als eine Währung auf der Karte gleichzeitig transportieren Währung Geldbörsen bequem Mühe freie Auswahl der lokalen Währung auf der Grundlage der Einsatzort Errichtet in Intelligenz, um Transaktionen mit Mitteln über verschiedene Währungs-Geldbörsen zu verarbeiten Stellen Sie Ihre eigene ATM Net Banking PIN online Kommt mit einer Backup-Karte, die verwendet werden kann, falls Primärkarte verloren ist . Chip basiert auf Sicherheit, arbeitet an allen EMV-kompatiblen Terminals E-Com-Anlage zur Verfügung, um online zu machen Fremdwährungszahlungen Transaktionsspezifische Warnmeldungen auf registrierte E-Mail-Handy für ausgewählte Transaktionen und Aktivitäten Globale Akzeptanz über alle Visa-Geldautomaten und Handelsbetriebe Was sind die Alarmanlagen zur Verfügung In HDFC Multi Währung Karte SMS Alert Card Aktivierung Load Reload des Wertes Rückerstattung Add-on-Karte Aktivierung Karte Hotlisting PoS Transaktionsalarm ATM Transaktionsalarm ECOM Transaktionsalarm ATM PIN Reset IPIN Zurücksetzen E-Mail-Benachrichtigung Karte Aktivierungskarte laden Karte reload ATM PIN Reset IPIN Reset Was sind Die in der HDFC Multi Currency Card Net Banking SetReset ATM PIN und Internet PIN (IPIN) Download Statements Check Balance in der Karte Swap Währungen zwischen verschiedenen Währung Geldbörsen Block freigeben Karte für Transaktionen Überprüfen Transaktionsverlauf Hotlist verloren gestohlene Karte Backup-Karte aktivieren Was Sind die Mehrwertdienste auf der HDFC Multi Currency Card verfügbar 24 7 365 Tage Unterstützung Premium Concierge Services Verbesserte Versicherungsdeckung Verlorene und gestohlene Kartenberichterstattung Karteninhaber Anfrage Service Notfall Barauszahlung Notfallkartenersatz Was sind die Gebühren für die HDFC Bank Multi Currency Card Emissionsgebühr. Rs 500- pro Karte Reload Fee. Rs 75- pro reload Neuausgabe der Kartengebühr. Rs 100- pro Karte Geldautomaten Cash Entzug Cross Currency Gebühren: Für Transaktionen, bei denen die Transaktionswährung anders ist als die Währung, die auf Multicurrency ForexPlus Karte verfügbar ist, wird die Bank einen Cross Currency Markup von 3 bei solchen Transaktionen berechnen. Der verwendete Wechselkurs ist der VISAMasterCard-Großhandels-Wechselkurs, der zum Zeitpunkt der Transaktion vorherrscht. Für Cross-Währung-Transaktionen mit Geldbörse zu Geldbörsen Transfers in Währungen auf Multi-Währungs-Forex Plus-Karte, wird der Kunde mit 2 Cross-Währungs-Gebühren berechnet werden. Währungsumrechnungssteuer: Währung Umrechnungssteuer gilt nach geltenden Steuerrichtlinien Gebühren für GCAS-Anlage: Der Kunde wird für die Nutzung der GCAS-Anlage von Visa gemäß den geltenden Gebühren in Rechnung gestellt. Teilnahmeberechtigung und Unterschrift Gerade besuchen oder rufen Sie eine VKC Forex Niederlassung mit folgendem Dokument an: Das ausgefüllte Mehrwährungsantrag Formular A2 Eine Fotokopie Ihres Reisepasses Ein Blick auf die von der FEMA beauftragte Dokumentation nach dem Reisekonto: Privatbesuch - Für Urlaub , Persönliche Besuche, etc. USD 10.000,00 pro Geschäftsjahr USD 25.000,00 pro Reise Immigration - Für Personen, die sich im Ausland in Ländern wie Kanada, Neuseeland, etc. beschäftigen. USD 100.000,00 pro Jahr Beschäftigung im Ausland - Für eine Person, die im Ausland arbeiten wird USD 100.000,00 Pro Jahr Medizinische Behandlung - Für Personen, die ins Ausland reisen für die Behandlung USD 100.000,00 pro Jahr Studien im Ausland - Für Studierende, die im Ausland studieren USD 100.000,00 pro akademisches Jahr Wie viel Devisen steht für eine Person im Ausland zur Beschäftigung zur Verfügung Eine Person, die ins Ausland für die Beschäftigung kann Devisenwechsel bis zu USD 100.000 von jedem autorisierten Händler in Indien auf der Grundlage der Selbstdeklaration. Wie viel Devisen steht für eine Person, die ins Ausland auswärts auf Auswanderung Eine Person, die ins Ausland auf Auswanderung kann Devisen von AD Kategorie I Bank und AD Kategorie II bis zu dem Betrag, der von dem Land der Auswanderung oder USD 100.000 vorgeschrieben. Er kann aus einem autorisierten Händler in Indien Devisen bis zu 100.000 US-Dollar auf Selbstdeklarationsbasis ziehen. Dieser Betrag ist nur für die zufälligen Ausgaben im Auswanderungsland bestimmt. Kein Betrag von Devisen kann außerhalb Indiens zugelassen werden, um förderfähig zu werden oder Punkte zu verdienen oder Gutscheine für Einwanderung. Alle diese Überweisungen bedürfen der vorherigen Zustimmung der Reserve Bank. Wenn die Anforderung 100.000 USD übersteigt, muss die Person die vorherige Genehmigung von der Reserve Bank erhalten. Gibt es eine Kategorie von Besuch, die vorherige Zustimmung von der Reserve Bank oder der Regierung von Indien erfordert Tanztruppen, Künstlern, etc., die kulturelle Touren im Ausland unternehmen möchten, sollte eine vorherige Zustimmung des Ministeriums für Personalentwicklung (Department of Education und Kultur), Regierung von Indien, Neu-Delhi. Ob die Erlaubnis für die Aufnahme von Auslandsverträgen aus dem Ausland im Rahmen des Auslandsrechtsgesetzes erforderlich ist, 1976 Das Gesetz über die Auslandsvereinbarung von 1976 wird vom Innenministerium verwaltet und überwacht, dessen Anschrift unten angegeben ist: Ausländerabteilung, Jaisalmer House, 26, Mansingh Road , Neu-Delhi-110 011 In dieser Hinsicht ist keine besondere Genehmigung der Reserve Bank erforderlich. Wieviele Tage im Voraus kann man Fremdwährung für Auslandsreisen kaufen. Erlaubte Devisen können 60 Tage im Voraus gezogen werden. Falls es nicht möglich ist, die Devisen innerhalb von 60 Tagen zu nutzen, sollte sie unverzüglich einer autorisierten Person übergeben werden. Allerdings sind die Bewohner frei, Devisen bis zu USD 2.000, in Form von Fremdwährungsscheinen oder TCs für zukünftige Verwendung oder Kredit an ihre Resident Foreign Currency (Domestic) RFC (Domestic) Konten zu halten. Kann man mit dem Bargeld bezahlen, das gegen die Auslandsaufenthalte erworben wird, kann man von einer autorisierten Person gegen Rupienzahlung in bar nur bis zu Rs.50.000- erworben werden. Allerdings, wenn die Rupie-Äquivalent übersteigt Rs.50.000-, die gesamte Zahlung sollte über eine gekreuzte Scheck Banker überprüfen Pay-Order-Anfrage Draft Debitkarte Kreditkarte Prepaid-Karte nur. Gibt es Zeitrahmen für einen Reisenden, der nach Indien zurückgekehrt ist, um Devisen zu übergeben Bei Rückkehr von einer ausländischen Reise sind Reisende verpflichtet, nicht ausgegebene Devisen in Form von Geldscheinen und Reiseschecks innerhalb von 180 Tagen nach der Rückgabe zu übergeben. Allerdings sind sie frei, Devisen bis zu USD 2.000 in Form von Fremdwährungsscheinen oder TCs für zukünftige Verwendung oder Kredit an ihre Resident Foreign Currency (Domestic) RFC (Domestic) Konten zu halten. Sollten ausländische Münzen bei einer Rückkehr aus dem Ausland an einen autorisierten Händler weitergegeben werden, können die Bewohner ausländische Münzen ohne Begrenzung halten. Wieviel Devisen können eine ansässige Person als Geschenkspende an eine Person senden, die außerhalb von Indien ansässig ist. Jede ansässige Person, wenn er dies wünscht, kann die gesamte Grenze von USD 125000 in einem Geschäftsjahr unter LRS als Geschenk an eine Person, die sich außerhalb von Indien oder Als Spende an eine gemeinnützige religiöse Kulturorganisation außerhalb Indiens. Überweisungen, die die Grenze von USD 125000 überschreiten, bedürfen der vorherigen Genehmigung der Reserve Bank. Ist es erlaubt, internationale Kreditkarten (ICC) ATMDebit-Karte für die Durchführung von Devisengeschäften verwenden Verwendung von internationalen Kreditkarten (ICCs) Geldautomaten Debitkarten können für Reisen ins Ausland in Verbindung mit verschiedenen Zwecken und für die persönliche Zahlungen wie Abonnement für ausländische Zeitschriften gemacht werden , Internet-Abonnement, etc. Der Anspruch auf Devisen auf internationale Kreditkarten (ICCs) ist durch das von der Kartenausstellungsbehörde festgelegte Kreditlimit begrenzt. Mit ICCs kann man (i) Aufenthaltskäufe während des Auslandes treffen (ii) Zahlungen in Devisen für den Kauf von Büchern und anderen Gegenständen über das Internet in Indien tätigen. Wenn die Person ein Fremdwährungskonto in Indien oder mit einer Bank in Übersee hat, kann man sogar ICCs von Übersee-Banken und renommierten Agenturen erhalten. Die Verwendung dieser Instrumente für die Zahlung in Devisen in Nepal und Bhutan ist nicht zulässig. Wie viel indische Währung kann eine Person tragen, während sie ins Ausland gehen Einwohner sind frei, außerhalb Indiens zu nehmen (außer nach Nepal und Bhutan) Geldnoten der Regierung von Indien und Reserve Bank of India Notizen bis zu einem Betrag nicht mehr als Rs. 10000- pro Person. Sie können außerhalb Indiens nehmen (außer nach Nepal und Bhutan) Gedenkmünzen, die nicht mehr als zwei Münzen ausmachen. Erläuterung. Gedenkmünze enthält Münze ausgestellt von der Regierung von Indien Mint, um jede spezielle Gelegenheit oder Veranstaltung zu gedenken und in indischer Währung ausgedrückt. Erläuterung. Gedenkmünze enthält Münze ausgestellt von der Regierung von Indien Mint, um jede spezielle Gelegenheit oder Veranstaltung zu gedenken und in indischer Währung ausgedrückt. Wie viel indische Währung bei der Einreise nach Indien einbringen kann Ein Einwohner von Indien, der aus Indien auf einen vorübergehenden Besuch gegangen ist, kann in Indien zur Zeit seiner Rückkehr von jedem Ort außerhalb Indiens (außer Nepal und Bhutan) Währungsnotizen der Regierung von Indien und Reserve Bank of India Notizen bis zu einem Betrag nicht mehr als Rs.7.500. Eine Person kann nehmen oder aus Indien nach Nepal oder Bhutan, Währungsnoten der Regierung von Indien und Reserve Banknoten, in Stückelungen nicht mehr als Rs.100. Wieviel Devisen können bei einem Besuch in Indien eingeholt werden Eine Person, die aus dem Ausland nach Indien kommt, kann mit ihm Devisen ohne Limit bringen. Wenn jedoch der Gesamtbetrag der Devisen in Form von Geldscheinen, Banknoten oder Reiseschecks, die eingegangen sind, mehr als USD 10.000 übersteigt oder deren Gegenwert und der Wert der Fremdwährung allein über USD 5.000 oder deren Gegenwert hinausgeht, sollte er an die Zollbehörden am Flughafen in der Währung Deklaration Form (CDF), bei der Ankunft in Indien. 22. Ist es erforderlich, das vollständige Ausfuhrverfahren zu befolgen, wenn ein Geschenkpaket außerhalb Indiens versandt wird. Eine in Indien ansässige Person ist frei, einen Geschenkartikel zu versenden, der nicht mehr als Rs.5,00.000 beträgt, sofern die Ausfuhr dieses Artikels nicht verboten ist Unter der erhaltenen Außenhandelspolitik und der Exporteur unterbreitet eine Erklärung, dass Waren von Geschenk nicht mehr als Rs.5.00.000 im Wert sind. Die Ausfuhr von Waren oder Dienstleistungen bis zu Rs.5.00.000 darf ohne Angabe der Erklärung in Form GR SDF PP SOFTEX erfolgen. Wie viel Schmuck kann im Ausland getragen werden. Der persönliche Schmuck aus Indien ist nach den Gepäckregeln, die von der Zollabteilung, der Regierung von Indien, regiert und verwaltet werden. Während in diesem Fall keine Genehmigung der Reserve Bank erforderlich ist, können von den Zollbehörden gegebenenfalls Genehmigungen erteilt werden. Kann ein Bewohner lokale Gastfreundschaft zu einem Nicht-Wohnsitz verlängern Eine Person, die in Indien ansässig ist, ist frei, irgendeine Zahlung in den indischen Rupien zu den Sitzungskosten zu leisten, wegen des Einstiegs, der Unterkunft und der Dienstleistungen, die damit zusammenhängen oder zu und von und innerhalb von Indien, von einem Person, die außerhalb von Indien ansässig ist, der auf einem Besuch in Indien ist. Können Einwohner Flugtickets in Indien für ihre Reise nicht berühren Indien Residents können ihre Tickets in Indien für ihren Besuch in jedem Drittland zu buchen. Zum Beispiel können die Bewohner ihre Tickets für die Reise von London nach New York buchen, durch inländische Fluggesellschaften in Indien selbst. Englisch: www. germnews. de/archive/dn/1997/11/25.html Wenn Sie den Kunden nicht bestanden haben oder sich um eine Anerkennung bitten, wird der zugelassene Händler sich nicht verweigern, diese zu billigen. Kann ich mehr als eine Travel Card von der Axis Bank in der gleichen Währung kaufen: Jeder Einzelne ist berechtigt, eine Karte jeder Währung zu erwerben. Jedoch kann eine Einzelperson nicht mehr als eine einzelne Karte der gleichen Währung zu irgendeinem gegebenen Zeitpunkt halten In mehrfachen Währungen: Wenn Sie zu mehr als einem Land auf einer einzelnen Reise reisen und Sie wünschen, mehr als eine Karte auf verschiedenen Währungen zu tragen , Dann kann die Bank Ihnen mehr als eine Karte ausstellen. Wenn auch in verschiedenen Währungen, innerhalb der gesamten RBI genehmigten Grenzen für die Reise. Kann ich eine Karte mit mehreren Währungen beladen bekommen, wenn ich in zwei Länder reise. Wie oben erwähnt, wenn Sie auf einer einzigen Reise in mehr als ein Land reisen, kann die Bank Ihnen mehr als eine Karte ausstellen, wenn auch anders Währungen, innerhalb der gesamten RBI genehmigt Grenzen für die Reise. Es wäre jedoch nicht möglich, mehr als eine Währung auf einer einzigen Karte zu laden. Wann kann ich die Karte nach dem Kauf benutzen. Es wird empfohlen, die Benutzung der Karte erst nach ein paar Stunden zu beginnen. Sie werden auch darauf hingewiesen, dass Sie die PIN erhalten haben und sich auf der Unterschrift auf der Rückseite der Karte anmelden. Es ist auch ratsam, die PIN zu ändern und die Balance auf der Karte bei jedem Axis Bank ATM vor Ihrer Abreise aus dem Land zu überprüfen. Wie kann ich bestätigen, ob meine Karte geladen wurde Sie erhalten eine SMS-Bestätigung, sobald Ihre Karte geladen ist. Es ist ratsam, die Waage auf der Karte bei jedem Axis Bank ATM vor Ihrer Abreise aus dem Land zu überprüfen. Sie können auch Ihre Balance auf unserer Website mit der Login-ID und Passwort für Internet-Banking zur Verfügung gestellt. Wie viel Geld kann ich auf meine Reisewährungskarte laden Die Verwendung Ihrer Reisewährungskarte sollte in strikter Übereinstimmung mit den Bestimmungen der Reserve Bank of India und FEMA Vorschriften erfolgen. Der Betrag, der auf einer Karte geladen oder neu geladen wird, sollte nach dem Devisenverwaltungsgesetz 1999 und den geltenden RBI-Vorschriften derzeit durchgeführt werden. Der Mindestabnahmewert der Reisewährungskarte ist unten angegeben: Minimaler Emissionsbetrag Minimaler Wiederholungsbetrag Wie kann ich diese Karte verwenden, um Bargeld zurückzuziehen, um Bargeld zurückzuziehen, müssten Sie Ihre Karte in jede Visa Visa Plus Mastercard Geldautomaten in Übersee einfügen und folgen Die Anweisungen auf dem Bildschirm. Geben Sie Ihre PIN ein und geben Sie den Betrag an, den Sie in der Hauswährung zurückziehen möchten. Die bestellte Bargeld wird in der Hauswährung des Landes, in dem Sie sich befinden, ausgegeben. Was ist meine PIN Ihre PIN (Personal Identification Number) ist eine eindeutige, 4-stellige sichere Nummer, die Ihrer Karte zugewiesen ist und nur Ihnen bekannt ist. Es erlaubt Ihnen, Bargeld von VISA VISA Plus Mastercard Geldautomaten weltweit abzuheben. Diese PIN kann bei jedem Axis Bank ATM in Indien geändert werden. Welche Geldautomaten akzeptieren die Reisewährungskarte Alle Geldautomaten in Übersee, die das Visa - oder Plus-Symbol anzeigen, akzeptieren Ihre Axis Bank Travel Currency Card. Finde ich VISA-Geldautomaten, wo ich hingehe. Es gibt über 1 Million VISA Geldautomaten weltweit. Für eine umfassende Liste aller Geldautomaten schauen Sie auf den Standort der VISA Annahme von Geldautomaten auf ihrer Website Visum. Oder visa. via. infonowlocatorglobal und klicke auf den ATM-Locator. Es sei denn, Sie reisen irgendwo sehr weit entfernt, es ist sehr unwahrscheinlich, dass man nicht in der Lage ist, einen zu finden. Es kann darauf hingewiesen werden, dass es bestimmte Länder gibt, in denen entweder die VISA oder die MasterCard eine Unterstützung zurückgenommen hat oder keine VISA - oder MasterCard-Infrastruktur vorhanden ist. So wird es in diesen Ländern keine Akzeptanz unserer Reisewährungskarte geben. Gibt es eine Gebühr für die Verwendung von VISA-Geldautomaten erhoben wird Es gibt eine Transaktionsgebühr erhoben bei verschiedenen Geldautomaten für Bargeldabhebung Saldo-Anfrage nach der folgenden Tabelle: Mindestausgabe Betrag Minimum Reload Betrag Die Banken in den USA werden von den örtlichen Bundesgesetzen rechts erteilt Aufladungszuschläge von anderen Bankkunden, die auf ihren Geldautomaten zugreifen, um Geld zurückzuziehen. Viele ATMS in den USA erheben Gebühren für den Abzug von ihrem Geldautomaten über die oben genannten Gebühren hinaus. Welche Optionen sollte ich wählen, um Bargeld aus dem Geldautomaten zurückzuziehen. Im Allgemeinen sind die Optionen, die am Geldautomaten für Bargeldabhebung vorhanden sind, Checking, Credit und Savings. Sie sollten die Option CheckingCurrent wählen. Falls die CheckingCurrent-Option nicht verfügbar ist, sollten Sie die Option Credit auswählen. Die Spar-Option verknüpft nicht mit dem VISA-Netzwerk und damit wäre die Transaktion nicht erfolgreich. Was, wenn ich meine ATM-PIN vergessen habe Die Karte wird für den Einsatz bei Geldautomaten gesperrt, wenn die Karte mit der falschen ATM-PIN mehr als 3 Mal benutzt wurde. Dies ist für Ihre eigene Sicherheit und zu verhindern, dass betrügerische Verwendung auf der Karte. Wenn du deine PIN vergessen hast, kannst du auf travel. currencyaxisbank schreiben, um eine neue PIN zu erzeugen. Zeigt der Visa ATM den Wechselkurs der Umwandlung an. Nein, im Allgemeinen, ATMs zeigen den Betrag zurückgezogen und Balance in der lokalen Währung zur Verfügung. Mit diesen Informationen können Sie den angewandten Wechselkurs berechnen. Kann ich meine Reisekarte in anderen Währungen als der Basiswährung verwenden (Währungsvariante, in der die Karte gekauft wurde) Ja, die Reisewährungskarte kann für die Abwicklung (Bargeldbezug an Geldautomaten und Verkaufsstellen bei Merchant Outlets) verwendet werden Landeswährung. Für Transaktionen in einer anderen Währung als der Basiswährung wird ein Wechselkurs verwendet, der anwendbar ist. An wen soll ich mich wenden, falls ich irgendwelche Streitigkeiten über eine Transaktion habe Wenn Sie einen Streit über eine bestimmte Transaktion haben, werden Sie aufgefordert, die Details der Transaktion an die E-Mail-ID anzugeben: - travel. currencyaxisbank für die Notwendigkeit . Kann ich die Karte neu laden, wenn du die Gelder auf der Karte erschöpft hast, kannst du deine Karte mit zusätzlichen Mitteln neu laden. Der einfachste Weg, dies zu tun, ist, die Axis Bank Filiale zu kontaktieren, wo man sie gekauft hat. Ist das Fernreladen auf der Karte möglich Ja Sie können eine signierte Kopie des Reload Formulars und Autorisierung mit Ihrer Familie hinterlassen. Ihr Familienmitglied kann Axis Bank Filiale mit dem Reload-Formular erreichen. On submission of the documents and receipt of the payment, the Travel Card would be reloaded. How do I withdraw the remaining cash from my card if it is too small for a cash machine to dispense The easiest way to cash out your card, if you dont want to reload it for your next trip, is to go to the nearest Axis Bank branch and get the remaining amount encashed. How can I get a refund of unspent balances The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the branch of the Bank irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form. Do I need to surrender the card at the branch at the time of encashment or can I retain the same In case you want to encash the entire unspent amount on the card, you need to cut the card into 4 pieces at the time of surrender. However if you wish to retain the card for further trips, you can do so by encashing the partial amount and maintaining a minimum balance of USD 20 EUR 15 GBP 10 AUD 25, CAD 25 SGD 30 CHF 25 and SEK 130. Please note that if the balance on the card is more than 2000 then the card should be encashed within 90 days from the date of arrival. What do I do if my card is lost or stolen You can call the 24- hour helpline 91-22-67987700 or send an email to email helpdesk travel. currencyaxisbank to report a lost or stolen card. Our Customer Service Executives will immediately block the lost card and prevent it from further use and arrange to send you a replacement card within 2 working days. It is important to note that a lost Card report will be taken only after verification of your Mothers maiden name, Date of Birth, Passport no etc. Is there any other way in which I can keep a track of my balance and the latest transactions You can access the Internet banking module, iConnect for keeping a track of your balances and the transactions done on your card. The Internet banking user id is mentioned on the sticker placed on the welcome kit. The password is enclosed in the welcome kit in a sealed envelope for security reasons. You can visit the web-site axisbank. Select the Logon to net Banking section on the top left hand side to access the service. What important points should I keep in mind for using the card at Merchant Outlets You should look for VISAVISA Electron MasterCard sign at the point-of-sale merchant establishment. The Merchant must have an electronic point of sale card swiping terminal. Present your Travel Card after making purchase. Do not give your PIN to the merchant even if requested. PIN is not required for POS transactions. After a successful authorization, a hold for the transacted amount will first be placed on your account. Subsequently, your account will be debited for the transacted amount. A sales slip will be generated from the electronic card-swiping terminal. Check and sign the sales slip. Your signature must match the one on your Travel Card. Ensure your card is returned to you. Please note that this card can be used only for online transactions. Any transaction, which is done in an offline mode (Manual key Entry) would be declined, as it does not get routed to the online systems. What should I do if I lose my Travel Currency CardATM PIN or Internet banking password In case of loss of card, ATM PIN or the Internet banking password, you are requested to write to the Travel Currency Helpdesk at the e-mail id: - travel. currencyaxisbank What is the VKC Forex Global Currency Card VKC Forex Global Currency Card is a pre-paid foreign currency card that makes your foreign trip totally hassle-free and convenient. You can load this pre-paid card with foreign currency in India and use it to withdraw cash in the local currency from VISA MASTERCARD AMERICAN EXPRESS ATMs and merchant establishments accepting VISA MASTERCARD AMERICAN EXPRESS Flag cards. The Card is sold through ICICI Bank branches and select money changers. The Card also comes with never before features including travel insurance, emergency assistance, advanced account management features. In which currencies are the VKC Forex Global Currency Card available in VISA US Dollars Euro Pound Sterling Swiss Francs Australian Dollars Canadian Dollars Singapore Dollar Japanese Yen MASTERCARD US Dollars AMERICAN EXPRESS US Dollars So the US Dollar card will have USD loaded on to it (just like the USD Travelers Cheque). The Card will work in all countries and will dispense local currencies only on usage at ATMs, but in case the US Dollar card is used in say Europe, conversion charges from USD to Euro will be applicable. Why should I use an VKC Forex Global Currency Card An VKC Forex Global Currency Card ensures that you have a hassle free business or pleasure trip abroad. Instead of spending time encashing travelers cheques or changing money though Money Changers, The VKC Forex Global Currency Card ensures that you have 24-hours instant access to your funds. Apart from time and effort, you would also save money by getting the most competitive foreign exchange rates. Since it is a pre-paid card, it also helps you budget and plan your expenses. It also ensures that you spend your time in your business or leisure trip or abroad productively with an assurance of having an access to a wide network of people who are in stand by in case you were to need any help How does this pre-paid card work Your pre-paid Global Currency Card is loaded with funds at the time of purchase. You can use the card for cash withdrawal or for shopping at merchant outlets. With each transaction, the remaining value on the card decreases. You can continue to use your card as long as some funds remain on the card account. You can reload the card with more funds before your next trip when you return to India. This card cannot be used in India, Nepal Bhutan. What is the schedule of charges Schedule of Charges Some of the ATM acquires charge additional ATM fee. You are advised to check the same before the usage. Service Charge Extra What needs to be done incase HotelsCar Rentals take a Pre-Authorization HotelsCar Rentals before check-inrenting services etc, take a pre-auth on your card. A Pre-Auth is essentially blocking of certain amount on your card. At the time of checking out of the hotelsettling the bill, you should: Ask the executive to settle the final bill against the pre-auth that was taken. Ask the executive to cancel the pre-auth (credit back the amount) that was taken and settle the bill by taking an authorization for the actual bill amount. In the event of the Merchant not reversing back the amount, ICICI Bank would credit back the amount immediately after 11 days. What is the Insurance available on the card Personal Air Accident Cover - Death only. This cover is available for PRIMARY Card members upto the age of 69 and is applicable only overseas. 100 benefit total amp disablement (as decided permanent by insurance company) Missing of connecting Applicable if there is no international flight in the next 6 hours after late arrival by an international flight on an international airline For International Travel only. Loss of travel documents (Passport, Visa, Tickets) Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery Delay in receipt of checked baggage. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Note: The customer is automatically enrolled into the policy on the purchase of the card. The claim will be applicable only if on the incident date, the Global Currency Card was active and had a positive balance on the same. What is the Insurance Claim Process For insurance claims, please contact ICICI Lombard on toll free number: 180020988. ICICI Lombard PBO takes down the claim information from the customer. Checks based on the card number provided for the cover applicable. Forwards the information to the expert for claim validity. If the claim is valid, customer is forwarded the claim form along with the list of supporting documents required. The cheque is sent to customer within 30 days. Where do I call if I need some assistance Customers can call ICICI Banks 24-hour Customer Care Center for free customer support. From within India, call 1800 345 3499. From outside India, customers may call 91 22 28307777. After calling these numbers, please the customers need press 112 for English and 212 for Hindi. The customers can call up the call center to know their transaction details, the remaining balance on their card account, to update their mailing addressemail addressmobile number, report a card loss and ask for replacement cards or write to us using the Email Us option For emergency assistance, they can call our assistance center at 91 11 4189 8888 Can the VKC Forex Global Currency Card be used over the Internet Yes. For VISA and MASTERCARD, the cardholder first needs to activate hisher card for the Internet usage while in case of AMERICAN EXPRESS, the card is pre-activated. The steps for activation are: Log on to icicibank, click on cards, Click on Global Currency Card, click on Login for Global Currency Card Customers, and log in using 16-digit card no and Internet password. Activate the card for Internet Transactions (not valid on Indian Sites). The card remains active for 30 minutes or 1 transaction which ever is earlier. Start using the card over the Internet. Is remote Loading of the card possible Yes. The process is: Leave a Signed Copy of the Reload Form and authorization with your family. Family Member walks into nearest VKC Forex Branch with the Reload Form. On submission of these documents and receipt of payment, the Card would be reloaded. Is temporary block facility available on the card Yes, the same is available. In case you want to temporarily block the card for safety purpose, you can do so yourself through your internet log-in or you can call up ICICI Bank call center to block and then unblock the card. This facility is not available on ICICI Bank American Express, Prepaid Global Currency Card. How do I track my transactions from wherever I am in the world Web-based Access to Account Information: Internet web-based access allows the customers quick access to transaction details and can also check their card balance. They simply need to logon to icicibank click on Cards click on Global Currency Card, and log-in through the Login for Global Currency Card customers link using their Internet Login ID (i. e. Global Currency Card 16 digit number) and password provided with the welcome pack for a complete update on the Card. Customers can check the status on their VKC Forex Global Currency Card from anywhere in the world. The customers can get updates on Available balance Transactions undertaken Transactions after last statement date Past statements (by period) If the merchant says that the card is not working, what is to be done Ask the merchant to ensure that he has swiped on a Credit Card terminal. If the card is still getting declined, walk into the nearest ATM to check the available balance on the card. Customers can withdraw the cash from the ATM and settle with the merchant. Report the matter to ICICI Bank, for follow up with the Merchant. What are the minimum and maximum amounts one can load on purchase Usage of the VKC Forex Global Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The card can be loaded with any amount up to USD 10,000 or equivalent in Euros in a year. The minimum loading amount is 200 ( i. e. if USD card-200, if GBP card - 200 and so on ). Corporate travelers can load the Card up to 25,000 or its equivalent in Euros for every business trips. The amount of load on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations. If I am traveling to two countries, do I get the different currencies loaded on same card No. One card can be loaded with only one currency. However, the customer can take card in one currency and use worldwide irrespective of the currency of the country. Can I transact in currencies other than base currency (dollar, euros, pounds etc) using the Global Currency Card Yes, VKC Forex Global Currency Card allows transactions (cash withdrawal and point-of-sale transaction) in any local currency. For any currency other than the base currency, there will be an exchange rate which will be applied. What exchange rates are applied when a transaction is made on the card For transactions done in the base currency, there is no exchange rate applicable. However, for transactions other than in the Base Currency, VISA MATERCARD wholesale rates or Global Network (Incase of AMERICAN EXPRESS ) rates would apply. What documents are needed during purchaserecharge During purchase of a VKC Forex Global Currency Card, customers need to provide the following: Passport A2 form PAN Form 60 (in case you do not have a PAN number) They would also need to fill up and sign the VKC Forex Global Currency Card application form. The same documents need to be provided at the time of recharge along with the photocopy of the front of the card. The card numbers will be masked in the e-mails for security. Can one buy more than one VKC Forex Global Currency Card A customer can buy at most one VKC Forex Global Currency Card (of the same currency) at a time. Heshe can however buy more than one VKC Forex Global Currency Cards in different currencies. Can the card be used in India No the card cannot be used in India, Nepal Bhutan. Balance enquiry is allowed free of charge in ICICI Bank ATM in India. Can a Global Currency Card be recharged over phone or from abroad To reload the card, customers need to remit funds to the ICICI Bank branch or the Money Changer and submit the necessary documents. Customers can get in touch to their money changer or Bank branch for this facility. Corporate travelers can get cards charged by their authorised signatories providing the documents and the necessary funds. Can one retain the foreign exchange on the VKC Forex Global Currency Card after returning to India One can retain the card only if the balance remaining on the card is less than 2000. Else the amount needs to be refunded within 90 days from the date of arrival. In case refund is not made on time, the card would be suspended and the card holder can face legal action. As per RBI regulations. How can I confirm if my card has been charged You would get an SMS confirmation shortly after your card is loaded or reloaded or refunded. You may call up our customer care center also to know your balance. You can login into the website and check the transactions anytime. You can also walk into the nearest ICICI Bank ATM to check the balance on your card (balance will be displayed in rupees) How do I withdraw cash from an ATM using the Global Currency Card Check for VISA MASTERCARD AMERICAN EXPRESS logos at the ATM. Insert the card in the card slot of the ATM Enter the ATM PIN of the card. For the type of cardaccount, please select Credit Card Enter the amount of cash needed. Some of the ATM acquirers charge additional ATM fee. You are advised to check the same before the usage. Is there a limit to the maximum amount of cash that I can withdraw Daily withdrawal Limit This limit has been kept in place to prevent misuse in case you have misplaced the card Are there any charges for using a ATM VISA : There is a charge of 1.50 Dollars for USD Card, 1.50 Euros for Euro card, 1.50 Pounds for GBP Card (and similar amount for other currencies as well) for cash withdrawal from ATMs. The charges for checking the balance through the ATM is 0.50 Dollars for USD Card, 0.50 Euros for Euro Card, 0.50 Pounds for GBP Card (and similar amount for other currencies as well). MASTERCARD : A charge of 1.50 Dollars is levied on ATM Usage while 0.50 dollars are charged for balance enquiry. AMERICAN EXPRESS: A charge of 1.50 Dollars is levied on ATM Usage while balance enquiry option in not available on this card. Service Charges Applicable How can the customer maximize saving using the VKC Forex Global Currency Card The customers can maximize their saving by using the card at POS terminal, swiping the card to make payment rathr than withdrawing currency from ATMs and there by incurring ATM withdrawal charges while there are no charging for POS usage provided swipe is made in the same currency as the card. What if I forget the ATM PIN of the VKC Forex Global Currency Card In case the ATM-PIN is forgotten, call the Customer Care center and request for New ATM Pin. The for VISA MasterCard, the same would be provided over the phone. For American Express, the customer would need to generate the same over the IVR. Why would I need a replacement card One may need a replacement card if the card gets stolenlost, or if the magnetic strip stops working. Whom should I contact when I need a replacement card Contact the 24-hour ICICI Bank Customer Care Center on 91 22 2830 7777 for the replacement card. Call 91 22 2830 7777. How fast can I get my replacement card The card would be shipped within 48 hours to select locations serviced by our courier. Will my ATM PIN of the replacement card continue to be the same as the ATM PIN of the earlier card No. the customer will receive a new ATM PIN along with the replacement card. The customer need to use that for transacting at ATMs. How can I apply for a refund on the card To apply for a refund, please visit your nearest VKC Forex branch. You need to fill up an Refund Form and provide copies of your VKC Forex Global Currency Card and your passport. The funds will be returned to you immediately. How long does it take to get the refund Customers can get the refund immediately upto the amount of balance remaining on your VKC Forex Global Currency Card. In case there are some unsettled transactions, there could be an additional delay of upto 7 days. How is the VKC Forex Global Currency Card secured against unauthorised cash withdrawals from ATMs The Global Currency Card comes with advanced security features. To withdraw cash from a VISA ATM using the pre-paid card, customers need the confidential ATM-PIN which is available only to the customers. The ATM-PIN is issued at the time of card purchase. Customers need to remember the 4 digit PIN number and destroy the document. Do not write in on the card. The card would be blocked after 4 unsuccessful PIN attempts. This ensures that anyone having access to the card cannot use the card. What should one do to prevent unauthorised usage in case I lose the card The card comes with zero lost card liability after its loss being reported. Immediately report the loss of the card by calling up the customer care center. ICICI Bank would block the card from any further usage. On request, the Replacement Card can then be activates. In case the Replacement Card is also lost, a replacement card would be shipped to an address of the customers choice. What security features are implemented to prevent unauthorised usage of replacement cards before it reaches you The replacement card would be couriered along with its ATM PIN by courier. The card goes in a deactivated stage. The card can be activated only when the customer call up our Customer Care center and confirm the receipt of the card in proper condition. Without this verification, the card would not be enabled for transactions. What is the HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is a magnetic strip based Pre-paid Card introduced in partnership with Visa Mastercard International, which offers you a convenient and secure way to carry your forex cash. This card offers you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all Visa Mastercard ATMs and Merchant establishment worldwide. This card cannot be used for payments in India, Nepal or Bhutan. What are the currencies available for HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is currently available in 9 currencies, Australian Dollar, AED (Dirhams) Canadian Dollar, Euro, Japanese Yen, Singapore Dollars, Sterling Pound, Swiss Francand US Dollar. Where do I get this card This card is available over the counter at all VKC Forex branches. You simply need to walk into the branch, fill in the required documentation, fund your card and walk out with the Card pack. The card will get activated within hours of the funding being done. How does this card work Your HDFC Bank ForexPlus card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within hours of the bank getting the clear funds from you. Once active, the card can be used at any international location. (Usage of the card is not allowed in India, Nepal and Bhutan.) The HDFC Bank ForexPlus card works just like a Credit Card for purchase transactions at Merchants Establishments that have an electronic terminal. The only difference is that the transaction amount is directly debited from your HDFC Bank ForexPlus card balance. Your HDFC Bank ForexPlus card is accepted at over all Merchant Establishments displaying the Visa Mastercard symbol. The card can be used to withdraw cash at all Visa Mastercard ATMs worldwide. Irrespective of the currency of the card, the cash will be in the currency of the country. Only ensure that you remember the PIN given to you with the card pack. The same is unique for every card and cannot be changed at any domestic or international ATM. What documents should I submit when I purchase the HDFC Bank ForexPlus card Application form for the HDFC Bank ForexPlus card and the form A2 (or any other Forex Documentation as mandated under FEMA) as well as a Photocopy of your current and valid Passport. How soon can the card be used after it is purchased Your card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within a few hours of the bank having received the clear funds from you. Post activation, the card is ready for use. Are there any transactions for which this Card should not be used Yes, your card should not be used for temporary charges - e. g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using the ForexPlus card and the hotelcar rental agency etc. settles for an amount lesser than the deposit amount or you pay through a different mode the balance amount will get credited into your account only after 35 days from the transaction date. Note: the Bank reserves the right to charge the Card holder for any unauthorized amounts. Can the value of the card be topped up Yes, Remote reload - by anybody other than yourself is also possible. The person authorised by you for the same will need to come to the branch with the money and will need to provide the necessary documents. On receipt of the application form and the funds, your card will get reloaded for the desired amount. Can the ATM PIN be changed No, the ATM PIN cannot be changed at any of the HDFC Bank ATMs. What if I forget my ATM PIN You can call the HDFC bank PhoneBanking for assistance. A new PIN will be sent across to your mailing address with the bank. How will I know which ATMs accept the HDFC Bank ForexPlus Card All ATMs displaying the Visa PLUS Mastercard Logo will accept the HDFC Bank ForexPlus Card. Whom should I contact if my card is lost or stolen In case of loss of card please report the loss immediately. Call PhoneBanking 022 - 6160 6161 or Log on to the online facility for Prepaid Cards on hdfcbank and hotlist your ForexPlus Card You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank. Who should I contact for my replacement Card Is there a charge for replacement You can call the HDFC Bank PhoneBanking number of your city and ask for replacement of your HDFC Bank ForexPlus card. The reissued card will be sent to your domestic address with the bank. The charges for the Reissue of the Card are given in the Schedule of Charges. What is the maximum value for which the Card can be used There is no limit imposed on the usage of the Card. Customers can withdrawutilise any amount, upto the loaded value on the card at any ATMPOS. However, there are some ATMs which have a per transaction limit on every withdrawal that they honor, which cannot be changed by the Bank. Hence, in such cases the cardholder might need to do multiple transactions if he wants to withdraw a higher amount. How to activate e-commerce on my card Follow 2 simple steps Step 1: Log on to Prepaid card NetBanking. Step 2: Enable your e-commerce transaction facility to make purchase Money Gram MoneyGram is a global leader in worldwide money transfer services, working closely with specially chosen agents in 227,000 locations across 190 countries and territories. We provide a secure way to send and receive money to and from your loved ones worldwide and well make sure that your money gets to where its needed quickly. Why choose MoneyGram Its quick your money is where its needed in just 10 minutes. Its convenient with 227,000 money transfer agents around the world, youre never far away from MoneyGram. Its available to everyone you dont need a bank account or credit card. Its easy just visit a MoneyGram agent and complete one simple form. Its personal you can add a complimentary 10-word message. How do I send money Follow the below 5 simple steps to send money: Step 1: Find a MoneyGram agent. Step 2: Take some personal identification and visit the money agent. Step 3: Complete a simple send form and hand this to the MoneyGram agent along with the money that want to send and the transfer fee. A free 10-word message can be included on the form. Step 4: The agent will provide a reference number. Step 5: Contact the person to whom the money is being sent, and give himher the reference number. The money will be ready to collect in just 10 minutes.. How do you receive money 3 simple steps to receive money: Step 1: Get the reference number from the person who is sending you money and this will help speed up the collection. Step 2: Visit a MoneyGram agent taking some identification and the reference number with you. Step 3: Complete the simple receive form and show the identification. They will then be given your money, usually in the local currency. You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram agent for acceptable identification formats. Subject to the receiving MoneyGram agents availability and hours of operation, and local regulations. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agents may be applied. Prices subject to change. Inward Remittance Limit It is a fact that there is no need to obtain Foreign Inward Remittance Certificate(FIRC) for any of your remittances to India if they involve your relatives. The FEMA(Foreign Exchange Management Act), who takes care of all the foreign exchanges happening in India, does not specify any restriction to the amount of money sent to India. A reason for that could be to increase the foreign exchange inflows to the country. For business purposes, no need to provide FIRC for getting tax concessions. Thus, if the business is an export business, it is mandatory to have a FIRC for every remittance. Be very suspicious if you receive the following: A check or money order sent to you, with instructions to cash the item at your bank, then send some of the funds to someone else through MoneyGram. If the check is counterfeit your bank will make you cover the loss. Be aware that counterfeit checks are very hard to identify. A telephone call telling you that you have won money or a prize and that you need to send money to pay for taxes, customs fees, etc. A response to your newspaper ad for a lost pet or lost personal items, as fraud perpetrators are known to use the classified ads to contact people and pretend they have found their lost item. A suggestion from a stranger to send money to a friend or relative as a show of good faith because legitimate business is not conducted this way. You will be told that, by sending the money in the name of a friend, they will not be able to collect the funds. That is not true. Con artists often use fake identification to pretend to be someone else. An email that appears to be from MoneyGram, no matter how real it looks. We are not an Internet escrow or shipment service and will NEVER send an email confirmation to inform a person that they have received a MoneyGram transfer for payment of an Internet purchase. Instructions to mislead MoneyGram are a clear warning sign that something might be wrong. Con artists will be familiar with MoneyGrams efforts to prevent fraud. If someone tells you to not share the details of your transaction with MoneyGram, then you should not continue with the transaction. Here are some ways you can protect yourself: Buying items on the Internet. Be very careful if you are sending money to pay for merchandise purchased online. Many Internet auction sites provide an assured payment system that offers greater protection for the buyer and seller. Using the MoneyGram money transfer service. For the convenience of our customers, some transactions sent to a specific destination may be received in another country. Please do not assume your money transfer is safe because you specified a country for the transaction. Also, if a recipient has photo identification and knows pertinent information about the transaction and the sender, a reference number or the answer to a test question may not be required to pick up the transaction. Please be careful to whom you send money, keeping your transaction information confidential, and be suspicious of anyone who wants you to send money to them (or someone else) with a test question. It may be too good to be true. Research thoroughly before sending money in response to a newspaper or magazine ad for airline, concert or similar tickets. The same is true for offers of loans or credit cards where you are asked to send money for fees before signing any documents. Be suspicious of very cheap deals. MoneyGram cannot ensure that the goods or services you are paying for will be received. Here are some resources available to you in the United States: Report fraud. To report fraud to the Internet Fraud Complaint Center, visit ic3.gov. This is a partnership between The FBI and the National White Collar Crime Center. For a list of different types of fraud schemes or to report a fraud, you can also visit consumer. govsentinel. Call before you send money. If you are suspicious, contact the Better Business Bureau, AARP or your local Attorney General before sending any money. Canadian fraud. Many scams ask for money to be sent to Canada. For Canadian issues, call PhoneBusters toll-free at 1-888-495-8501 - this is a joint effort of U. S. and Canadian law enforcement to fight telemarketing fraud. FRAUD WARNINGS STOP Please read the questions below carefully to help us protect you from becoming a victim of fraud or a scam. Are you sending money: to someone you dont know or whose identity you cannot verify to prove to someone that you have the available funds to buy a car, other goods, or to rent a property Are you being asked by any 3rd party to provide any details about this transaction in part or in full by phone, email, fax or website to buy a product service or a pet via the internet or anywhere else in response to any offer that sounds very cheap in comparison to their expected price or looks too good to be true to claim lottery or prize winnings, inheritance, for a guaranteed credit card, loan offer, refund of bank charges or attractive investments in response to an internet offer, letter or phone call that asks you to send money for a job offer or mystery shopping or a charity to someone at home or overseas who claims to be your relative needing cash for an emergency and you are unable to verify independently if the caller and the claims are genuine to someone you met in an on-line chat room or dating web site for financial assistance Examples: airplane ticket, medical bills, helping a relative, cashing a check, investing in a business deal, etc. to buy goods and services from someone who specifically recommends money transfer through MoneyGram as the preferred mode of payment IF you answered YES to any of these questions, DO NOT SEND the money transfer - someone may be trying to STEAL YOUR MONEY. Remember neither MoneyGram nor its agents will be liable if you ignore the fraud warnings above and still choose to send money for any of the reasons listed above. Send Money Fast With Western Union Money Transfer, its quick and easy to send money to your family back home in India. Our money transfer options offer you the convenience and dependability you need -- and the peace of mind you deserve. What is Western Union Western Union Financial Services, Inc. is a global leader in money transfer and messaging services. Known for its pioneering telegraph service, Western Union dates back to 1851 and introduced electronic money transfer service in 1871. Western Union has thousands of Agent locations in countries and territories worldwide. What is the Western Union Money Transfer service to India You can use cash to send money to India from participating Agent locations around the world. You can also send money to India online or by phone from the U. S. and Canada. Use your credit or debit card to send online or by calling 1-800-CALL-CASH. If you use your credit card, you may be charged an additional cash advance fee by your card issuer for this service. U. S. or Canadian bank-issued cards only. Who uses the Western Union Money Transfer service Anyone who needs to send money quickly and reliably. What are the benefits of using Western Union to send money Its RELIABLE - Each transfer is protected by an advanced worldwide security system and can be verified with a unique Money Transfer Control Number (MTCN). In addition, Western Unions Agent locations in India are authorized by the Reserve Bank of India. Its FAST - money is available minutes after it is sent, subject to Agent locations hours of operation. Its CONVENIENT - its your choice. You can send money to India online, by phone, or from an Agent location. Plus, theres no need to have an account. With thousands of Agent locations worldwide, theres sure to be a Western Union Agent location thats convenient for you. Can money be sent from India No. Western Union offers receive or payout service only in India. Can a business use the Western Union Money Transfer service to send money No. Due to Indian government regulations, the use of the Western Union Money Transfer services to India by businesses is not permitted. Is Western Union authorized by the Reserve Bank of India (RBI) Western Unions Agents in India are authorized by the Reserve Bank of India. Do I need a bank account to use the Western Union Money Transfer service To send or receive money at an Agent location, Western Union does not require credit cards, bank accounts, memberships or citizenship papers. Receivers in India may need to show a currently valid government-issued photo ID. Additional information may be necessary to meet government requirements depending on the amount being sent or received. To send money online, you will need a U. S.- or Canadian-based Visa or MasterCard credit or debit card. To send money via 1-800-CALL-CASHSM, you will need a U. S.-or Canadian based Visa, MasterCard or Discover credit or debit card. How much money can I send to India via Western Union There is a 2,500 US Dollars maximum limit set for remittances to India due to the regulations of the Reserve Bank of India What currencies can I send via Western Union Generally, Agent locations only except cash in local currency. You cannot send money from India. The receiver in India will be paid out in Indian rupees. How do I send money at a Western Union Agent location A customer completes a To Send Money form at a Western Union Agent location. The clerk at the Agent location collects the transfer amount plus applicable fees and processes the transaction. The sender receives a Money Transfer Control Number (MTCN) to track the status of the order and to share with the receiver to pick up the funds in India. How do I send money over the telephone or online You will need a U. S. or Canadian-based credit or debit card to send your money over the phone at 1-800-CALL-CASHSM or online. Other fees may apply. What is the MTCN and why do I need it The Money Transfer Control Number (MTCN) is a number printed on your receipt that allows you and Western Union track your transaction. It is also required for the receiver to have the MTCN to pick up funds in India. How can I ensure that my money gets there quickly Supply correct contact details in case Western Union needs to contact you. Also, be sure to have your recipients correct full name and address. The recipient will be required to show valid identification and the MTCN. How can I pay for a Western Union Money Transfer transaction All Western Union Money Transfer transactions sent from an Agent location must be paid in cash. Transactions originated by telephone - 1-800-CALL-CASHSM - and online must be paid for via a U. S. or Canadian-based credit or debit card Where can money be picked up in India Western Union Agents are independent businesses that provide money transfer service to their customers on behalf of Western Union. In India, money may be picked up at any of the more than 50,000 participating Agent locations in over 650 cities: Home delivery is also available nationwide in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. Call 1-800-325-6000 in the U. S. or Canada. In India call 1-600-44-1851 How can I find a Western Union Agent location In the U. S. the South Asian toll-free number is 1-800-435-2226 where customer service representatives can assist you in Hindi, Tamil, Malyalam, Urdu and English. Customers can also find an Agent location online. For any inquiries in India reach us at: - 91 80 2222 1851 - 1-800-425-1851 (Toll Free line, available to all MTNLBSNL users in India) - Users in India can SMS WU CALL and send to 53636 for a call back in some time. Charges Apply How many Western Union Agent locations are there in India There are more than 50,000 Western Union Agent locations in India. How do I receive money at a Western Union Agent location The receiver completes a To Receive Money form at any Western Union agent location and provides a valid government-issued photo ID. The clerk at the Agent location then pays funds to recipient. How long does it take to send money via the Western Union Money Transfer service Transfers are completed and money is available for pick-up at receiving Agent locations in India within minutes. (Subject to transaction approval and hours of operation of receiving Agent locations.) Will my receiver be paid in cash Maximum cash payout amount for Indian nationals is 50,000 IN Rupee payouts over 50,000 IN Rupee will be paid by local check. There is no cash payout limit for foreign passport holders in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. What type of exchange rate does Western Union apply to its transactions In addition to the transfer fees applicable to the transaction, a currency exchange rate set by Western Union will be applied. The exchange rate applied by Western Union provides customers with less foreign currency per dollar than Western Union receives when it obtains foreign currency. Western Union keeps the difference. The exchange rate varies daily. For information concerning the current currency exchange rates provided by Western Union, in U. S. call toll-free to 1-800-435-2226. Outside of the U. S. please contact your local Agent location. Will my receiver have to pay any charges on the money sent No. The sender pays all fees How do I know if my receiver has picked up the money From the U. S. to verify if the receiver has picked up the money or to track your transaction, call 1-800-432-2226 or track the status online. For better results, be sure to have your MTCN (Money Transfer Control Number) available. During what hours is the Western Union Money Transfer service available Western Union provides service 24 hours a day, 365 days a year. Each Agent location determines its own hours of operation, although many Agent locations maintain extended hours of operation and some are open 24 hours a day. Restrictions and Special Notes Receiving in India: As a government requirement, maximum payout amount is not more than 2,500 US dollars (or IN Rupee equivalent) per transaction. Sender threshold amount has therefore been set at Indian Rupees 111,317 to ensure exchange fluctuations do not result in the transaction being declined to the receiver. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee Payouts over 50,000 IN Rupee will be paid by local crossed check only. There is no cash payout limit for foreign passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Receiver must present valid identification. Receiver must present correct money transfer Control Number (MTCN). Will Call transfers to the states and Islands of Tamil Nadu, Kerela, Andhra Pradesh, AndamanNicobar or Pondicherry will be charged a special flat fee per transaction, regardless of principal amount being sent. The implementation of this special pricing for India is on a state level for Indias coastal regions. General Information: Senders full address must be included on all money transfers to India. Pursuant to Indian government regulations, money transfer payments are reserved for private consumer use only and cannot be used for commercial or business purposes, for purchase of property, or for investments. Test Question is not allowed. Paying location is required to maintain a photocopy of identification documents presented by the Receiver. A new International Money Transfer destination has been created called India Tsunami Region for transfers to these regions. Please verify the destination state with the sender before sending to India. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for investments. Online Fraud Sending money to someone you dont know You could be at risk for consumer fraud. The Western Union Money Transfer service is a great way to send money to people you know and trust. If you need to send money to someone you dont know well, you may be putting yourself at risk for fraud. Because we care about consumers, Western Union urges you to protect yourself from fraud by considering the following: Never send money to a stranger using a money transfer service. Beware of deals or opportunities that seem too good to be true. Dont use money transfer services to pay for things like online auction purchases. Never send money to pay for taxes or fees on foreign lottery winnings If you think you have been a victim of fraud, please contact your local Western Union Agent. What is the American Express GlobalTravel Card The American Express GlobalTravel Card is a prepaid, reloadable Card that provides you with a more convenient, secure way to manage your money while you are travelling. Its not a credit or debit card. Its a prepaid Card, which means you load funds onto the Card and can then use the Card to make purchases virtually anywhere American Express is accepted outside of India including at ATMs to withdraw cash. Since its prepaid, theres no risk of spending more funds than you have on the Card. Packed with travel-friendly features, the American Express GlobalTravel Card also includes free access to emergency assistance, if needed, during your journey. And its all backed with the world-class service offered from American Express. Do I need to do anything before using my American Express GlobalTravel Card Before using your Card, sign the back, where indicated. Memorise or change the 4-digit Personal Identification Number (PIN) contained within the Welcome Pack, and then destroy the printed PIN information. To change your PIN, call Customer Service or go online. To view your PIN online, log in to your account. Keep your Backup Card safe and store it separately. What is my PIN How can I change my PIN This is a unique 4-digit number assigned to your Card enabling you to securely withdraw cash from ATMs that accept American Express, outside India. This 4-digit PIN number should be known only by you, and it is important to protect the security of your Card and PIN at all times. To change your PIN to a more memorable number, call Customer Service or go online. To view your PIN online, log in to your account. How can I check my balance or view my transaction history You can check your balance and view your transaction history online at any time. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Do my American Express GlobalTravel Card funds have an expiration date No. While there is a valid thru date indicated on the front of the Card, the available funds on the American ExpressGlobalTravel Card do not expire. The valid thru date is simply required to ensure that the Card can be used at merchants that request andor require customers to provide a plastic expiration date during the transaction process. You may not use the Card after the valid thru date, but you can request a new Card be sent to you at no additional cost so you can use your remaining funds. What should I do if my American Express GlobalTravel Card is lost or stolen If your Card is lost, stolen or used improperly, call Customer Service for assistance. Our Customer Service Center, open 24 hours a day, 7 days a week, will assist in activating your Backup Card and blocking usage of the lost or stolen Card. You will need to sign the back of your Backup Card immediately, and either memorise the enclosed PIN, or change it to a more memorable PIN. You will not need to re-register your Card online. We will do this for you upon activation. In the event both Cards are lost or stolen, we can deliver a new Replacement Card to any location at no cost, and if necessary we can arrange emergency access to the funds available in your Card account, anywhere in the world, via Western Union. What should I do if I need help in an emergency Sometimes the unexpected happens when you travel. A passport is lost. You come down with a sudden illness. A lawyer is needed. Being a Card member can make things easier to handle. Global Assist Services help you prepare for your trip with customs information and destination guides. And while youre travelling overseas, lost passport replacement assistance, translation services, lost luggage assistance, and emergency legal and medical referrals are only a phone call away. For a detailed list of our Global Assist benefits, download the Global Assist Services guide. Note: While Global Assist coordination and assistance services are free benefits from American Express, Cardmembers are responsible for the costs charged by third-party service providers. Global Assist services are not meant to replace any travel insurance. How can I close my American Express GlobalTravel Card account In the event that you decide to close your American Express GlobalTravel Card account, call Customer Service. You can visit a participating branch location of the seller where you purchased the Card and ask for a reimbursement of available funds. Once your account is closed, please destroy any Cards by cutting them in half and disposing of them securely. To close your account if there is no balance remaining, call Customer Service. For more details on account closure, please refer to the Product Terms Conditions. Can the American Express GlobalTravel Card have a negative balance If a merchant authorises a transaction for an amount greater than your actual available balance, the American ExpressGlobalTravel Card will generally be declined. However, in rare circumstances, a merchant may process a transaction without prior authorization, or an amount greater than a Cards actual available balance may be authorised. If this occurs, you may be notified to load more funds onto the Card, or make a direct payment to cover the negative amount, but will not be charged an overdraft fee. While this does not happen often, it is important to keep track of your balance and reload funds as needed. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Who are authorized by the Reserve Bank to sell foreign exchange for travel purposes Foreign exchange can be purchased from any authorised person, such as Authorised Dealer (AD) Category-I bank and AD Category II. Full-Fledged Money Changers (FFMCs) are also permitted to release exchange for business and private visits. Who is an Authorized Dealer An Authorised Dealer is normally a bank specifically authorized by the Reserve Bank under Section 10(1) of FEMA, 1999, to deal in foreign exchange or foreign securities (the list of ADs is available on rbi. org. in ). How much foreign exchange can one buy when traveling abroad on private visits to a country outside India For private visits abroad, other than to Nepal and Bhutan, viz. for tourism purposes, etc. any resident can obtain foreign exchange up to an aggregate amount of USD 10,000, from an Authorised Dealer, in any one financial year, on self-declaration basis, irrespective of the number of visits undertaken during the year. This limit of USD 10,000 or its equivalent per financial year for private visits can also be availed of by a person who is availing of foreign exchange for travel abroad for any purposes, such as, for employment or immigration or studies. No foreign exchange is available for visit to Nepal andor Bhutan for any purpose. A resident Indian is allowed to take INR of denomination of Rs.100 or lesser denomination to Nepal and Bhutan without limit. How much foreign exchange is available for a business trip For business trips abroad to countries, other than to Nepal and Bhutan, a person can avail of foreign exchange up to USD 25,000 per visit. Visits in connection with attending of an international conference, seminar, specialised training, study tour, apprentice training, etc. are treated as business visits. Release of foreign exchange exceeding USD 25,000 for business travel abroad (other than to Nepal and Bhutan), irrespective of the period of stay, requires prior permission from the Reserve Bank. No release of foreign exchange is admissible for any kind of travel to Nepal and Bhutan or for any transaction with persons resident in Nepal. Investments in Bhutan are permitted in Indian Rupees as well as in freely convertible currencies. If investment is made in freely convertible currency ies, salewinding up proceeds are required to be repatriated to India in freely convertible currencies. How much foreign currency can be taken while buying foreign exchange for travel abroad Travellers going to all countries other than (a) and ( b) below are allowed to purchase foreign currency notes coins only up to USD 3000. Balance amount can be carried in the form of travellers cheque or bankers draft. Exceptions to this are (a) travellers proceeding to Iraq and Libya who can draw foreign exchange in the form of foreign currency notes and coins not exceeding USD 5000 or its equivalent (b) travellers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States who can draw entire foreign exchange in the form of foreign currency notes or coins. How much foreign exchange can be drawn for medical treatment abroad AD Category I banks and AD Category II, may release foreign exchange up to USD 100,000 or its equivalent to resident Indians for medical treatment abroad on self declaration basis, without insisting on any estimate from a hospitaldoctor in Indiaabroad. A person visiting abroad for medical treatment can obtain foreign exchange exceeding the above limit, provided the request is supported by an estimate from a hospitaldoctor in Indiaabroad. An amount up to USD 25,000 is allowed for maintenance expensesof a patient going abroad for medical treatment or check-up abroad, or to a person foraccompanying as attendant to a patient going abroad for medical treatmentcheck-up. The amount of USD 25,000 allowed to the patient going abroad is in addition to the limit of USD 100,000 mentioned above. What are the facilities available to students for pursuing their studies abroad For studies abroad the estimate received from the institution abroad or USD 100,000, per academic year, whichever is higher, may be availed of from an AD Category I bank and AD Category II. Students going abroad for studies are treated as Non-Resident Indians (NRIs) and are eligible for all the facilities available to NRIs under FEMA, 1999. Educational and other loans availed of by students as residents in India can be allowed to continue. A student holding NRO account may withdraw and repatriate up to USD 1 million per financial year from his NRO account. The student may avail of an amount of USD 10,000 or its equivalent for incidental expenses out of which USD 3000 or its equivalent may be carried in the form of foreign currency while going for study abroad. What are the documents required for withdrawal of Foreign Exchange for the above purpose Documentation may be done as advised by the Authorised Dealer. How much foreign exchange is available to a person going abroad on employment A person going abroad for employment can draw foreign exchange up to USD 100,000 from any Authorised Dealer in India on the basis of self-declaration. How much foreign exchange is available to a person going abroad on emigration A person going abroad on emigration can draw foreign exchange from AD Category I bank and AD Category II up to the amount prescribed by the country of emigration or USD 100,000. He can draw foreign exchange up to USD 100,000 on self - declaration basis from an Authorised Dealer in India This amount is only to meet the incidental expenses in the country of emigration. No amount of foreign exchange can be remitted outside India to become eligible or for earning points or credits for immigration. All such remittances require prior permission of the Reserve Bank. If requirement exceeds USD 100,000, the person requires to obtain the prior approval from the Reserve Bank. Is there any category of visit which requires prior approval from the Reserve Bank or the Government of India Dance troupes, artistes, etc. who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi. Whether permission is required for receiving grantdonation from abroad under the Foreign Contribution Regulation Act, 1976 The Foreign Contribution Regulation Act, 1976 is administered and monitored by the Ministry of Home Affairs whose address is given below: Foreigners Division, Jaisalmer House, 26, Mansingh Road, New Delhi-110 011 No specific approval from the Reserve Bank is required in this regard. How many days in advance one can buy foreign exchange for travel abroad Permissible foreign exchange can be drawn 60 days in advance. In case it is not possible to use the foreign exchange within the period of 60 days, it should be immediately surrendered to an authorised person. However, residents are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Can one pay by cash full rupee equivalent of foreign exchange being purchased for travel abroad Foreign exchange for travel abroad can be purchased from an authorized person against rupee payment in cash only up to Rs.50,000-. However, if the Rupee equivalent exceeds Rs.50,000-, the entire payment should be made by way of a crossed cheque bankers cheque pay order demand draft debit card credit card prepaid card only. Is there any time-frame for a traveller who has returned to India to surrender foreign exchange On return from a foreign trip, travellers are required to surrender unspent foreign exchange held in the form of currency notes and travellers cheques within 180 days of return. However, they are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Should foreign coins be surrendered to an Authorised Dealer on return from abroad The residents can hold foreign coins without any limit. How much foreign exchange can a resident individual send as gift donation to a person resident outside India Any resident individual, if he so desires, may remit the entire limit of USD 125000 in one financial year under LRS as gift to a person residing outside India or as donation to a charitableeducational religiouscultural organization outside India. Remittances exceeding the limit of USD 125000 will require prior permission from the Reserve Bank. Is it permitted to use International Credit Card (ICC)ATMDebit card for undertaking foreign exchange transactions Use of International Credit Cards (ICCs) ATMs Debit Cards can be made for travel abroad in connection with various purposes and for making personal payments like subscription to foreign journals, internet subscription, etc. The entitlement of foreign exchange on International Credit Cards (ICCs) is limited by the credit limit fixed by the card issuing authority only. With ICCs one can (i) meet expensesmake purchases while abroad (ii) make payments in foreign exchange for purchase of books and other items through internet in India. If the person has a foreign currency account in India or with a bank overseas, heshe can even obtain ICCs of overseas banks and reputed agencies. Use of these instruments for payment in foreign exchange in Nepal and Bhutan is not permitted. How much Indian currency can a person carry while going abroad Residents are free to take outside India (other than to Nepal and Bhutan) currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs. 10000- per person. They may take or send outside India (other than to Nepal and Bhutan) commemorative coins not exceeding two coins each. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. How much Indian currency can be brought in while coming into India A resident of India, who has gone out of India on a temporary visit may bring into India at the time of his return from any place outside India (other than Nepal and Bhutan), currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs.7,500. A person can take or send out of India to Nepal or Bhutan, currency notes of Government of India and Reserve Bank notes, in denominations not exceeding Rs.100. How much foreign exchange can be brought in while visiting India A person coming into India from abroad can bring with him foreign exchange without any limit. However, if the aggregate value of the foreign exchange in the form of currency notes, bank notes or travellers cheques brought in exceeds USD 10,000 or its equivalent andor the value of foreign currency alone exceeds USD 5,000 or its equivalent, it should be declared to the Customs Authorities at the Airport in the Currency Declaration Form (CDF), on arrival in India. 22. Is it required to follow complete export procedure when a gift parcel is sent outside India A person resident in India is free to send (export) any gift article of value not exceeding Rs.5,00,000 provided export of that item is not prohibited under the extant Foreign Trade Policy and the exporter submits a declaration that goods of gift are not more than Rs.5,00,000 in value. Export of goods or services up to Rs.5,00,000 may be made without furnishing the declaration in Form GR SDF PP SOFTEX, as the case may be. How much Jewellery can be carried while going abroad Taking personal jewellery out of India is as per the Baggage Rules, governed and administered by Customs Department, Government of India. While no approval of the Reserve Bank is required in this case, approvals, if any, required from Customs Authorities may be obtained. Can a resident extend local hospitality to a non-resident A person resident in India is free to make any payment in Indian Rupees towards meeting expenses, on account of boarding, lodging and services related thereto or travel to and from and within India, of a person resident outside India, who is on a visit to India. Can residents purchase air tickets in India for their travel not touching India Residents may book their tickets in India for their visit to any third country. For instance, residents can book their tickets for travel from London to New York, through domesticforeign airlines in India itself. Is endorsement in the passport mandatory for Private Visit Customers No, it is not mandatory to endorse on the passport, however if the customer insists or request for an endorsement the authorised dealer will not refuse to endorse the same. What is HDFC Multi Currency Card concept Pre-funded Foreign currency denominated card with multiple currency wallets where individual currencies can be loaded The card will work like any regular prepaid card to facilitate payments at VISA ATMs and POS terminals abroad. First choice of currency to process the transaction will be the local currency of transaction. If the card does not have sufficient balance on the local currency wallet then by default funds will be pulled from another currency wallet with sufficient funds Convenient option of transferring currency from one wallet to another using Net Banking service. Customer will know applicable rate at the time of transaction What are the features of HDFC Multi Currency Card Variable denomination Reloadable Prepaid Forex card with an option to load any of the 10 currency options Can carry more than one currency on the card simultaneously Move funds across different currency wallets conveniently Hassle free selection of local currency based on location of use Built in intelligence to process transactions using funds across different currency wallets Set your own ATM Net Banking PIN online Comes with a back up card which can be utilized in case Primary card is lostdamagedstolen. Chip based to offer security, works on all EMV compliant terminals E-com facility available to make online Foreign Currency payments Transaction specific alerts on registered email mobile for select transactions and activities Global acceptance across all Visa ATMs and merchant establishments What are the alert facilities available in HDFC Multi Currency Card SMS Alert Card activation Load Reload of value Refund Add-on card activation Card Hotlisting PoS transaction alert ATM transaction alert ECOM transaction alert ATM PIN Reset IPIN Reset Email alert Card Activation Card load Card reload ATM PIN reset IPIN reset What are the features available in HDFC Multi Currency Card Net Banking SetReset ATM PIN and Internet PIN (IPIN) Download Statements Check balance in the card Swap currencies between different currency wallets Block unblock card for transactions Check transaction history Hotlist lost stolen card Activate back-up card What are the value added services available on HDFC Multi Currency Card 24 7 365 days assistance Premium Concierge services Enhanced Insurance coverage Lost and Stolen card reporting Cardholder Enquiry Service Emergency Cash disbursement Emergency Card replacement What are the charges on HDFC Bank Multi Currency Card Issuance Fee. Rs 500- per card Reload Fee. Rs 75- per reload Re-issuance of Card Fee. Rs 100- per card ATM Cash Withdrawal Cross Currency Charges: For transactions where the transaction currency is different than the currency available on Multicurrency ForexPlus card, Bank will charge cross currency markup of 3 on such transactions. Exchange rate used will be the VISAMasterCard wholesale exchange rate prevailing at the time of the transaction. For cross currency transactions involving wallet to wallet transfers within currencies available on Multi currency Forex Plus card, customer will be charged with 2 cross currency charges. Currency conversion service tax: Currency Conversion tax will be as applicable as per prevailing tax guidelines Charges towards GCAS facility: The customer will be charged for availing GCAS facility of Visa as per the prevailing charges applicable. Eligibility and Documentation Just visit or call any VKC Forex branch with the following documentation: The completed Multi currency Application Form Form A2 A photocopy of your Passport A look at the documentation mandated by FEMA as per the quota of your travel: Private Visit - For Holidays, Personal visits, etc. USD 10,000.00 per financial year USD 25,000.00 per Trip Immigration - For people who settle abroad in countries like Canada, New Zealand, etc. USD 100,000.00 per year Employment Abroad - For a person who is going to work abroad USD 100,000.00 per year Medical Treatment - For people who are travelling abroad for treatment USD 100,000.00 per year Studies Abroad - For students pursuing studies abroad USD 100,000.00 per academic year How much foreign exchange is available to a person going abroad on employment A person going abroad for employment can draw foreign exchange up to USD 100,000 from any Authorised Dealer in India on the basis of self-declaration. How much foreign exchange is available to a person going abroad on emigration A person going abroad on emigration can draw foreign exchange from AD Category I bank and AD Category II up to the amount prescribed by the country of emigration or USD 100,000. He can draw foreign exchange up to USD 100,000 on self - declaration basis from an Authorised Dealer in India This amount is only to meet the incidental expenses in the country of emigration. No amount of foreign exchange can be remitted outside India to become eligible or for earning points or credits for immigration. All such remittances require prior permission of the Reserve Bank. If requirement exceeds USD 100,000, the person requires to obtain the prior approval from the Reserve Bank. Is there any category of visit which requires prior approval from the Reserve Bank or the Government of India Dance troupes, artistes, etc. who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi. Whether permission is required for receiving grantdonation from abroad under the Foreign Contribution Regulation Act, 1976 The Foreign Contribution Regulation Act, 1976 is administered and monitored by the Ministry of Home Affairs whose address is given below: Foreigners Division, Jaisalmer House, 26, Mansingh Road, New Delhi-110 011 No specific approval from the Reserve Bank is required in this regard. How many days in advance one can buy foreign exchange for travel abroad Permissible foreign exchange can be drawn 60 days in advance. In case it is not possible to use the foreign exchange within the period of 60 days, it should be immediately surrendered to an authorised person. However, residents are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Can one pay by cash full rupee equivalent of foreign exchange being purchased for travel abroad Foreign exchange for travel abroad can be purchased from an authorized person against rupee payment in cash only up to Rs.50,000-. However, if the Rupee equivalent exceeds Rs.50,000-, the entire payment should be made by way of a crossed cheque bankers cheque pay order demand draft debit card credit card prepaid card only. Is there any time-frame for a traveller who has returned to India to surrender foreign exchange On return from a foreign trip, travellers are required to surrender unspent foreign exchange held in the form of currency notes and travellers cheques within 180 days of return. However, they are free to retain foreign exchange up to USD 2,000, in the form of foreign currency notes or TCs for future use or credit to their Resident Foreign Currency (Domestic) RFC (Domestic) Accounts. Should foreign coins be surrendered to an Authorised Dealer on return from abroad The residents can hold foreign coins without any limit. How much foreign exchange can a resident individual send as gift donation to a person resident outside India Any resident individual, if he so desires, may remit the entire limit of USD 125000 in one financial year under LRS as gift to a person residing outside India or as donation to a charitableeducational religiouscultural organization outside India. Remittances exceeding the limit of USD 125000 will require prior permission from the Reserve Bank. Is it permitted to use International Credit Card (ICC)ATMDebit card for undertaking foreign exchange transactions Use of International Credit Cards (ICCs) ATMs Debit Cards can be made for travel abroad in connection with various purposes and for making personal payments like subscription to foreign journals, internet subscription, etc. The entitlement of foreign exchange on International Credit Cards (ICCs) is limited by the credit limit fixed by the card issuing authority only. With ICCs one can (i) meet expensesmake purchases while abroad (ii) make payments in foreign exchange for purchase of books and other items through internet in India. If the person has a foreign currency account in India or with a bank overseas, heshe can even obtain ICCs of overseas banks and reputed agencies. Use of these instruments for payment in foreign exchange in Nepal and Bhutan is not permitted. How much Indian currency can a person carry while going abroad Residents are free to take outside India (other than to Nepal and Bhutan) currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs. 10000- per person. They may take or send outside India (other than to Nepal and Bhutan) commemorative coins not exceeding two coins each. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. Explanation. Commemorative Coin includes coin issued by Government of India Mint to commemorate any specific occasion or event and expressed in Indian currency. How much Indian currency can be brought in while coming into India A resident of India, who has gone out of India on a temporary visit may bring into India at the time of his return from any place outside India (other than Nepal and Bhutan), currency notes of Government of India and Reserve Bank of India notes up to an amount not exceeding Rs.7,500. A person can take or send out of India to Nepal or Bhutan, currency notes of Government of India and Reserve Bank notes, in denominations not exceeding Rs.100. How much foreign exchange can be brought in while visiting India A person coming into India from abroad can bring with him foreign exchange without any limit. However, if the aggregate value of the foreign exchange in the form of currency notes, bank notes or travellers cheques brought in exceeds USD 10,000 or its equivalent andor the value of foreign currency alone exceeds USD 5,000 or its equivalent, it should be declared to the Customs Authorities at the Airport in the Currency Declaration Form (CDF), on arrival in India. 22. Is it required to follow complete export procedure when a gift parcel is sent outside India A person resident in India is free to send (export) any gift article of value not exceeding Rs.5,00,000 provided export of that item is not prohibited under the extant Foreign Trade Policy and the exporter submits a declaration that goods of gift are not more than Rs.5,00,000 in value. Export of goods or services up to Rs.5,00,000 may be made without furnishing the declaration in Form GR SDF PP SOFTEX, as the case may be. How much Jewellery can be carried while going abroad Taking personal jewellery out of India is as per the Baggage Rules, governed and administered by Customs Department, Government of India. While no approval of the Reserve Bank is required in this case, approvals, if any, required from Customs Authorities may be obtained. Can a resident extend local hospitality to a non-resident A person resident in India is free to make any payment in Indian Rupees towards meeting expenses, on account of boarding, lodging and services related thereto or travel to and from and within India, of a person resident outside India, who is on a visit to India. Can residents purchase air tickets in India for their travel not touching India Residents may book their tickets in India for their visit to any third country. For instance, residents can book their tickets for travel from London to New York, through domesticforeign airlines in India itself. Is endorsement in the passport mandatory for Private Visit Customers No, it is not mandatory to endorse on the passport, however if the customer insists or request for an endorsement the authorised dealer will not refuse to endorse the same. Can I buy more than one Travel Card from Axis Bank In Same Currency: Each individual will be entitled to purchase one card of each currency. However, an individual cannot hold more than a single card of the same currency at any given point of time In Multiple Currencies: If you are travelling to more than one country on a single trip and you wish to carry more than one card on different currencies, then Bank can issue more than one card to you. albeit in different currencies, within the overall RBI approved limits for the trip. Can I get one card loaded with multiple currencies, if I am traveling to two countries No. As stated above if you are travelling to more than one country on a single trip, then Bank can issue more than one card to you, albeit in different currencies, within the overall RBI approved limits for the trip. However it would not be possible to load more than one currency on a single card. When can I use the card after purchase You are advised to commence the usage of the card only after a couple of hours. You are also advised to ensure that you have received the PIN and sign on the signature panel at the back of the card. It is also advisable to change the PIN and check the Balance on the card at any Axis Bank ATM before your departure from the country. How can I confirm if my card has been loadedreloaded You would receive an SMS confirmation as soon as your card is loadedreloaded. It is advisable to check the Balance on the card at any Axis Bank ATM before your departure from the country. You can also check your balance on our website using the login id and password provided for internet banking. How much money can I load onto my Travel Currency Card The usage of your Travel Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The amount loaded or reloaded on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations in force at present. The minimum purchase reload value of Travel Currency Card is given below: Minimum Issuance Amount Minimum Reload Amount How can I use this Card to withdraw Cash To withdraw cash, you would need to insert your card into any Visa Visa Plus Mastercard ATM machine overseas and follow the instructions on screen. Geben Sie Ihre PIN ein und geben Sie den Betrag an, den Sie in der Hauswährung zurückziehen möchten. The requisitioned cash will be dispensed in the local currency of the country you are in. What is my PIN Your PIN (Personal Identification Number) is a unique 4 digit secure number assigned to your card and known only to you. It allows you to withdraw cash from VISA VISA Plus Mastercard ATMs worldwide. This PIN can be changed (only) at any Axis Bank ATM in India. Which ATMs accept the Travel Currency Card All ATMs overseas displaying the Visa or Plus symbol will accept your Axis Bank Travel Currency Card. Will I find VISA ATMs where I am going There are over 1 Million VISA ATMs worldwide. For a comprehensive list of all ATMs look upto the location of VISA accepting ATMs on their website visa. Or visa. via. infonowlocatorglobal and click on the ATM locator. Unless you are travelling to someplace very remote, it is very unlikely that you wont be able to find one. It may please be noted that there are certain countries where, either the VISA or MasterCard has withdrawn support or there is no presence of VISA or MasterCard infrastructure. Thus, there will be no acceptability of our Travel Currency Card in such countries. Is there a fee levied for the use of VISA ATMs There is a transaction fee levied at various ATMs for cash withdrawal Balance Inquiry as per the table hereunder: Minimum Issuance Amount Minimum Reload Amount The banks in U. S. are given right by the local federal laws to charge Surchargefees from other bank customers accessing their ATM to withdraw money. Many ATMS in US do levy charges for withdrawing from their ATM over and above the charges mentioned above. What options should I choose to withdraw cash from the ATM Generally, the options available at the ATM for cash withdrawal are Checking, Credit, and Savings. You should choose the CheckingCurrent option. Falls die CheckingCurrent-Option nicht verfügbar ist, sollten Sie die Option Credit auswählen. The Savings option does not link to the VISA network and hence the transaction would not be successful. What if I have forgotten my ATM PIN The Card gets blocked for use at ATMs, if the card has been used with the wrong ATM PIN more than 3 times. This is for your own security and to prevent any fraudulent use on the card. If you have forgotten your PIN, you may write to travel. currencyaxisbank for generation of a new PIN. Does the Visa ATM display the foreign exchange rate of conversion No, generally, ATMs display the amount withdrawn and balance available in the local currency. With this information, you can calculate the foreign exchange rate applied. Can I use my Travel Card in currencies other than the base currency (currency variant in which the card was purchased) Yes, the Travel Currency Card can be used to transact (Cash withdrawal at ATMs and point of sale transactions at Merchant Outlets) in any local currency. For transactions in any other currency other than the base currency, there will be an exchange rate which will be applicable. Whom should I contact, in case I have any dispute on a transaction In case you have a dispute on any specific transaction, you are requested to provide the details of the transaction to the e-mail id:- travel. currencyaxisbank for doing the needful. Can I reload the card Incase you have exhausted the funds on the card you can reload your card with additional funds. The easiest way to do this is to contact the Axis Bank Branch where you bought it from. Is remote reloading possible on the card Yes You may leave a signed copy of the reload Form and authorization with your family. Your family member can approach Axis Bank Branch with the Reload form. On submission of the documents and receipt of the payment, the Travel Card would be reloaded. How do I withdraw the remaining cash from my card if it is too small for a cash machine to dispense The easiest way to cash out your card, if you dont want to reload it for your next trip, is to go to the nearest Axis Bank branch and get the remaining amount encashed. How can I get a refund of unspent balances The Card can be encashed only after your return to India. Furthermore, the last transaction done on the card should be more than 10 days prior to the date of encashment. For refund of the residual or unutilized balances you can approach any of the branch of the Bank irrespective of where the card was issued. You need to complete the refund form and submit a copy of your passport alongwith the form. Do I need to surrender the card at the branch at the time of encashment or can I retain the same In case you want to encash the entire unspent amount on the card, you need to cut the card into 4 pieces at the time of surrender. However if you wish to retain the card for further trips, you can do so by encashing the partial amount and maintaining a minimum balance of USD 20 EUR 15 GBP 10 AUD 25, CAD 25 SGD 30 CHF 25 and SEK 130. Please note that if the balance on the card is more than 2000 then the card should be encashed within 90 days from the date of arrival. What do I do if my card is lost or stolen You can call the 24- hour helpline 91-22-67987700 or send an email to email helpdesk travel. currencyaxisbank to report a lost or stolen card. Our Customer Service Executives will immediately block the lost card and prevent it from further use and arrange to send you a replacement card within 2 working days. It is important to note that a lost Card report will be taken only after verification of your Mothers maiden name, Date of Birth, Passport no etc. Is there any other way in which I can keep a track of my balance and the latest transactions You can access the Internet banking module, iConnect for keeping a track of your balances and the transactions done on your card. The Internet banking user id is mentioned on the sticker placed on the welcome kit. The password is enclosed in the welcome kit in a sealed envelope for security reasons. You can visit the web-site axisbank. Select the Logon to net Banking section on the top left hand side to access the service. What important points should I keep in mind for using the card at Merchant Outlets You should look for VISAVISA Electron MasterCard sign at the point-of-sale merchant establishment. The Merchant must have an electronic point of sale card swiping terminal. Present your Travel Card after making purchase. Do not give your PIN to the merchant even if requested. PIN is not required for POS transactions. After a successful authorization, a hold for the transacted amount will first be placed on your account. Subsequently, your account will be debited for the transacted amount. A sales slip will be generated from the electronic card-swiping terminal. Check and sign the sales slip. Your signature must match the one on your Travel Card. Ensure your card is returned to you. Please note that this card can be used only for online transactions. Any transaction, which is done in an offline mode (Manual key Entry) would be declined, as it does not get routed to the online systems. What should I do if I lose my Travel Currency CardATM PIN or Internet banking password In case of loss of card, ATM PIN or the Internet banking password, you are requested to write to the Travel Currency Helpdesk at the e-mail id: - travel. currencyaxisbank What is the VKC Forex Global Currency Card VKC Forex Global Currency Card is a pre-paid foreign currency card that makes your foreign trip totally hassle-free and convenient. You can load this pre-paid card with foreign currency in India and use it to withdraw cash in the local currency from VISA MASTERCARD AMERICAN EXPRESS ATMs and merchant establishments accepting VISA MASTERCARD AMERICAN EXPRESS Flag cards. The Card is sold through ICICI Bank branches and select money changers. The Card also comes with never before features including travel insurance, emergency assistance, advanced account management features. In which currencies are the VKC Forex Global Currency Card available in VISA US Dollars Euro Pound Sterling Swiss Francs Australian Dollars Canadian Dollars Singapore Dollar Japanese Yen MASTERCARD US Dollars AMERICAN EXPRESS US Dollars So the US Dollar card will have USD loaded on to it (just like the USD Travelers Cheque). The Card will work in all countries and will dispense local currencies only on usage at ATMs, but in case the US Dollar card is used in say Europe, conversion charges from USD to Euro will be applicable. Why should I use an VKC Forex Global Currency Card An VKC Forex Global Currency Card ensures that you have a hassle free business or pleasure trip abroad. Instead of spending time encashing travelers cheques or changing money though Money Changers, The VKC Forex Global Currency Card ensures that you have 24-hours instant access to your funds. Apart from time and effort, you would also save money by getting the most competitive foreign exchange rates. Since it is a pre-paid card, it also helps you budget and plan your expenses. It also ensures that you spend your time in your business or leisure trip or abroad productively with an assurance of having an access to a wide network of people who are in stand by in case you were to need any help How does this pre-paid card work Your pre-paid Global Currency Card is loaded with funds at the time of purchase. You can use the card for cash withdrawal or for shopping at merchant outlets. With each transaction, the remaining value on the card decreases. You can continue to use your card as long as some funds remain on the card account. You can reload the card with more funds before your next trip when you return to India. This card cannot be used in India, Nepal Bhutan. What is the schedule of charges Schedule of Charges Some of the ATM acquires charge additional ATM fee. You are advised to check the same before the usage. Service Charge Extra What needs to be done incase HotelsCar Rentals take a Pre-Authorization HotelsCar Rentals before check-inrenting services etc, take a pre-auth on your card. A Pre-Auth is essentially blocking of certain amount on your card. At the time of checking out of the hotelsettling the bill, you should: Ask the executive to settle the final bill against the pre-auth that was taken. Ask the executive to cancel the pre-auth (credit back the amount) that was taken and settle the bill by taking an authorization for the actual bill amount. In the event of the Merchant not reversing back the amount, ICICI Bank would credit back the amount immediately after 11 days. What is the Insurance available on the card Personal Air Accident Cover - Death only. This cover is available for PRIMARY Card members upto the age of 69 and is applicable only overseas. 100 benefit total amp disablement (as decided permanent by insurance company) Missing of connecting Applicable if there is no international flight in the next 6 hours after late arrival by an international flight on an international airline For International Travel only. Loss of travel documents (Passport, Visa, Tickets) Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery Delay in receipt of checked baggage. Available on baggage checked by international airline on an international flight on an outbound flight only. In case of theft, it should be reported to appropriate policy authority within 24 hours of discovery. Note: The customer is automatically enrolled into the policy on the purchase of the card. The claim will be applicable only if on the incident date, the Global Currency Card was active and had a positive balance on the same. What is the Insurance Claim Process For insurance claims, please contact ICICI Lombard on toll free number: 180020988. ICICI Lombard PBO takes down the claim information from the customer. Checks based on the card number provided for the cover applicable. Forwards the information to the expert for claim validity. If the claim is valid, customer is forwarded the claim form along with the list of supporting documents required. The cheque is sent to customer within 30 days. Where do I call if I need some assistance Customers can call ICICI Banks 24-hour Customer Care Center for free customer support. From within India, call 1800 345 3499. From outside India, customers may call 91 22 28307777. After calling these numbers, please the customers need press 112 for English and 212 for Hindi. The customers can call up the call center to know their transaction details, the remaining balance on their card account, to update their mailing addressemail addressmobile number, report a card loss and ask for replacement cards or write to us using the Email Us option For emergency assistance, they can call our assistance center at 91 11 4189 8888 Can the VKC Forex Global Currency Card be used over the Internet Yes. For VISA and MASTERCARD, the cardholder first needs to activate hisher card for the Internet usage while in case of AMERICAN EXPRESS, the card is pre-activated. The steps for activation are: Log on to icicibank, click on cards, Click on Global Currency Card, click on Login for Global Currency Card Customers, and log in using 16-digit card no and Internet password. Activate the card for Internet Transactions (not valid on Indian Sites). The card remains active for 30 minutes or 1 transaction which ever is earlier. Start using the card over the Internet. Is remote Loading of the card possible Yes. The process is: Leave a Signed Copy of the Reload Form and authorization with your family. Family Member walks into nearest VKC Forex Branch with the Reload Form. On submission of these documents and receipt of payment, the Card would be reloaded. Is temporary block facility available on the card Yes, the same is available. In case you want to temporarily block the card for safety purpose, you can do so yourself through your internet log-in or you can call up ICICI Bank call center to block and then unblock the card. This facility is not available on ICICI Bank American Express, Prepaid Global Currency Card. How do I track my transactions from wherever I am in the world Web-based Access to Account Information: Internet web-based access allows the customers quick access to transaction details and can also check their card balance. They simply need to logon to icicibank click on Cards click on Global Currency Card, and log-in through the Login for Global Currency Card customers link using their Internet Login ID (i. e. Global Currency Card 16 digit number) and password provided with the welcome pack for a complete update on the Card. Customers can check the status on their VKC Forex Global Currency Card from anywhere in the world. The customers can get updates on Available balance Transactions undertaken Transactions after last statement date Past statements (by period) If the merchant says that the card is not working, what is to be done Ask the merchant to ensure that he has swiped on a Credit Card terminal. If the card is still getting declined, walk into the nearest ATM to check the available balance on the card. Customers can withdraw the cash from the ATM and settle with the merchant. Report the matter to ICICI Bank, for follow up with the Merchant. What are the minimum and maximum amounts one can load on purchase Usage of the VKC Forex Global Currency Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The card can be loaded with any amount up to USD 10,000 or equivalent in Euros in a year. The minimum loading amount is 200 ( i. e. if USD card-200, if GBP card - 200 and so on ). Corporate travelers can load the Card up to 25,000 or its equivalent in Euros for every business trips. The amount of load on a card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations. If I am traveling to two countries, do I get the different currencies loaded on same card No. One card can be loaded with only one currency. However, the customer can take card in one currency and use worldwide irrespective of the currency of the country. Can I transact in currencies other than base currency (dollar, euros, pounds etc) using the Global Currency Card Yes, VKC Forex Global Currency Card allows transactions (cash withdrawal and point-of-sale transaction) in any local currency. For any currency other than the base currency, there will be an exchange rate which will be applied. What exchange rates are applied when a transaction is made on the card For transactions done in the base currency, there is no exchange rate applicable. However, for transactions other than in the Base Currency, VISA MATERCARD wholesale rates or Global Network (Incase of AMERICAN EXPRESS ) rates would apply. What documents are needed during purchaserecharge During purchase of a VKC Forex Global Currency Card, customers need to provide the following: Passport A2 form PAN Form 60 (in case you do not have a PAN number) They would also need to fill up and sign the VKC Forex Global Currency Card application form. The same documents need to be provided at the time of recharge along with the photocopy of the front of the card. The card numbers will be masked in the e-mails for security. Can one buy more than one VKC Forex Global Currency Card A customer can buy at most one VKC Forex Global Currency Card (of the same currency) at a time. Heshe can however buy more than one VKC Forex Global Currency Cards in different currencies. Can the card be used in India No the card cannot be used in India, Nepal Bhutan. Balance enquiry is allowed free of charge in ICICI Bank ATM in India. Can a Global Currency Card be recharged over phone or from abroad To reload the card, customers need to remit funds to the ICICI Bank branch or the Money Changer and submit the necessary documents. Customers can get in touch to their money changer or Bank branch for this facility. Corporate travelers can get cards charged by their authorised signatories providing the documents and the necessary funds. Can one retain the foreign exchange on the VKC Forex Global Currency Card after returning to India One can retain the card only if the balance remaining on the card is less than 2000. Else the amount needs to be refunded within 90 days from the date of arrival. In case refund is not made on time, the card would be suspended and the card holder can face legal action. As per RBI regulations. How can I confirm if my card has been charged You would get an SMS confirmation shortly after your card is loaded or reloaded or refunded. You may call up our customer care center also to know your balance. You can login into the website and check the transactions anytime. You can also walk into the nearest ICICI Bank ATM to check the balance on your card (balance will be displayed in rupees) How do I withdraw cash from an ATM using the Global Currency Card Check for VISA MASTERCARD AMERICAN EXPRESS logos at the ATM. Insert the card in the card slot of the ATM Enter the ATM PIN of the card. For the type of cardaccount, please select Credit Card Enter the amount of cash needed. Some of the ATM acquirers charge additional ATM fee. You are advised to check the same before the usage. Is there a limit to the maximum amount of cash that I can withdraw Daily withdrawal Limit This limit has been kept in place to prevent misuse in case you have misplaced the card Are there any charges for using a ATM VISA : There is a charge of 1.50 Dollars for USD Card, 1.50 Euros for Euro card, 1.50 Pounds for GBP Card (and similar amount for other currencies as well) for cash withdrawal from ATMs. The charges for checking the balance through the ATM is 0.50 Dollars for USD Card, 0.50 Euros for Euro Card, 0.50 Pounds for GBP Card (and similar amount for other currencies as well). MASTERCARD : A charge of 1.50 Dollars is levied on ATM Usage while 0.50 dollars are charged for balance enquiry. AMERICAN EXPRESS: A charge of 1.50 Dollars is levied on ATM Usage while balance enquiry option in not available on this card. Service Charges Applicable How can the customer maximize saving using the VKC Forex Global Currency Card The customers can maximize their saving by using the card at POS terminal, swiping the card to make payment rathr than withdrawing currency from ATMs and there by incurring ATM withdrawal charges while there are no charging for POS usage provided swipe is made in the same currency as the card. What if I forget the ATM PIN of the VKC Forex Global Currency Card In case the ATM-PIN is forgotten, call the Customer Care center and request for New ATM Pin. The for VISA MasterCard, the same would be provided over the phone. For American Express, the customer would need to generate the same over the IVR. Why would I need a replacement card One may need a replacement card if the card gets stolenlost, or if the magnetic strip stops working. Whom should I contact when I need a replacement card Contact the 24-hour ICICI Bank Customer Care Center on 91 22 2830 7777 for the replacement card. Call 91 22 2830 7777. How fast can I get my replacement card The card would be shipped within 48 hours to select locations serviced by our courier. Will my ATM PIN of the replacement card continue to be the same as the ATM PIN of the earlier card No. the customer will receive a new ATM PIN along with the replacement card. The customer need to use that for transacting at ATMs. How can I apply for a refund on the card To apply for a refund, please visit your nearest VKC Forex branch. You need to fill up an Refund Form and provide copies of your VKC Forex Global Currency Card and your passport. The funds will be returned to you immediately. How long does it take to get the refund Customers can get the refund immediately upto the amount of balance remaining on your VKC Forex Global Currency Card. In case there are some unsettled transactions, there could be an additional delay of upto 7 days. How is the VKC Forex Global Currency Card secured against unauthorised cash withdrawals from ATMs The Global Currency Card comes with advanced security features. To withdraw cash from a VISA ATM using the pre-paid card, customers need the confidential ATM-PIN which is available only to the customers. The ATM-PIN is issued at the time of card purchase. Customers need to remember the 4 digit PIN number and destroy the document. Do not write in on the card. The card would be blocked after 4 unsuccessful PIN attempts. This ensures that anyone having access to the card cannot use the card. What should one do to prevent unauthorised usage in case I lose the card The card comes with zero lost card liability after its loss being reported. Immediately report the loss of the card by calling up the customer care center. ICICI Bank would block the card from any further usage. On request, the Replacement Card can then be activates. In case the Replacement Card is also lost, a replacement card would be shipped to an address of the customers choice. What security features are implemented to prevent unauthorised usage of replacement cards before it reaches you The replacement card would be couriered along with its ATM PIN by courier. The card goes in a deactivated stage. The card can be activated only when the customer call up our Customer Care center and confirm the receipt of the card in proper condition. Without this verification, the card would not be enabled for transactions. What is the HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is a magnetic strip based Pre-paid Card introduced in partnership with Visa Mastercard International, which offers you a convenient and secure way to carry your forex cash. This card offers you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all Visa Mastercard ATMs and Merchant establishment worldwide. This card cannot be used for payments in India, Nepal or Bhutan. What are the currencies available for HDFC Bank ForexPlus card The HDFC Bank ForexPlus card is currently available in 9 currencies, Australian Dollar, AED (Dirhams) Canadian Dollar, Euro, Japanese Yen, Singapore Dollars, Sterling Pound, Swiss Francand US Dollar. Where do I get this card This card is available over the counter at all VKC Forex branches. You simply need to walk into the branch, fill in the required documentation, fund your card and walk out with the Card pack. The card will get activated within hours of the funding being done. How does this card work Your HDFC Bank ForexPlus card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within hours of the bank getting the clear funds from you. Once active, the card can be used at any international location. (Usage of the card is not allowed in India, Nepal and Bhutan.) The HDFC Bank ForexPlus card works just like a Credit Card for purchase transactions at Merchants Establishments that have an electronic terminal. The only difference is that the transaction amount is directly debited from your HDFC Bank ForexPlus card balance. Your HDFC Bank ForexPlus card is accepted at over all Merchant Establishments displaying the Visa Mastercard symbol. The card can be used to withdraw cash at all Visa Mastercard ATMs worldwide. Irrespective of the currency of the card, the cash will be in the currency of the country. Only ensure that you remember the PIN given to you with the card pack. The same is unique for every card and cannot be changed at any domestic or international ATM. What documents should I submit when I purchase the HDFC Bank ForexPlus card Application form for the HDFC Bank ForexPlus card and the form A2 (or any other Forex Documentation as mandated under FEMA) as well as a Photocopy of your current and valid Passport. How soon can the card be used after it is purchased Your card will be activated with the loaded AUD AED CAD CHF Euro GBP JPY SGD and USD within a few hours of the bank having received the clear funds from you. Post activation, the card is ready for use. Are there any transactions for which this Card should not be used Yes, your card should not be used for temporary charges - e. g. paying deposits at hotels, hiring of cars etc. Incase you have paid these deposits using the ForexPlus card and the hotelcar rental agency etc. settles for an amount lesser than the deposit amount or you pay through a different mode the balance amount will get credited into your account only after 35 days from the transaction date. Note: the Bank reserves the right to charge the Card holder for any unauthorized amounts. Can the value of the card be topped up Yes, Remote reload - by anybody other than yourself is also possible. The person authorised by you for the same will need to come to the branch with the money and will need to provide the necessary documents. On receipt of the application form and the funds, your card will get reloaded for the desired amount. Can the ATM PIN be changed No, the ATM PIN cannot be changed at any of the HDFC Bank ATMs. What if I forget my ATM PIN You can call the HDFC bank PhoneBanking for assistance. A new PIN will be sent across to your mailing address with the bank. How will I know which ATMs accept the HDFC Bank ForexPlus Card All ATMs displaying the Visa PLUS Mastercard Logo will accept the HDFC Bank ForexPlus Card. Whom should I contact if my card is lost or stolen In case of loss of card please report the loss immediately. Call PhoneBanking 022 - 6160 6161 or Log on to the online facility for Prepaid Cards on hdfcbank and hotlist your ForexPlus Card You will not be liable for transactions on your Card Account (if any) from the moment your report is registered with the bank. Who should I contact for my replacement Card Is there a charge for replacement You can call the HDFC Bank PhoneBanking number of your city and ask for replacement of your HDFC Bank ForexPlus card. The reissued card will be sent to your domestic address with the bank. The charges for the Reissue of the Card are given in the Schedule of Charges. What is the maximum value for which the Card can be used There is no limit imposed on the usage of the Card. Customers can withdrawutilise any amount, upto the loaded value on the card at any ATMPOS. However, there are some ATMs which have a per transaction limit on every withdrawal that they honor, which cannot be changed by the Bank. Hence, in such cases the cardholder might need to do multiple transactions if he wants to withdraw a higher amount. How to activate e-commerce on my card Follow 2 simple steps Step 1: Log on to Prepaid card NetBanking. Step 2: Enable your e-commerce transaction facility to make purchase Money Gram MoneyGram is a global leader in worldwide money transfer services, working closely with specially chosen agents in 227,000 locations across 190 countries and territories. We provide a secure way to send and receive money to and from your loved ones worldwide and well make sure that your money gets to where its needed quickly. Why choose MoneyGram Its quick your money is where its needed in just 10 minutes. Its convenient with 227,000 money transfer agents around the world, youre never far away from MoneyGram. Its available to everyone you dont need a bank account or credit card. Its easy just visit a MoneyGram agent and complete one simple form. Its personal you can add a complimentary 10-word message. How do I send money Follow the below 5 simple steps to send money: Step 1: Find a MoneyGram agent. Step 2: Take some personal identification and visit the money agent. Step 3: Complete a simple send form and hand this to the MoneyGram agent along with the money that want to send and the transfer fee. A free 10-word message can be included on the form. Step 4: The agent will provide a reference number. Step 5: Contact the person to whom the money is being sent, and give himher the reference number. The money will be ready to collect in just 10 minutes.. How do you receive money 3 simple steps to receive money: Step 1: Get the reference number from the person who is sending you money and this will help speed up the collection. Step 2: Visit a MoneyGram agent taking some identification and the reference number with you. Step 3: Complete the simple receive form and show the identification. They will then be given your money, usually in the local currency. You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram agent for acceptable identification formats. Subject to the receiving MoneyGram agents availability and hours of operation, and local regulations. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agents may be applied. Prices subject to change. Inward Remittance Limit It is a fact that there is no need to obtain Foreign Inward Remittance Certificate(FIRC) for any of your remittances to India if they involve your relatives. The FEMA(Foreign Exchange Management Act), who takes care of all the foreign exchanges happening in India, does not specify any restriction to the amount of money sent to India. A reason for that could be to increase the foreign exchange inflows to the country. For business purposes, no need to provide FIRC for getting tax concessions. Thus, if the business is an export business, it is mandatory to have a FIRC for every remittance. Be very suspicious if you receive the following: A check or money order sent to you, with instructions to cash the item at your bank, then send some of the funds to someone else through MoneyGram. If the check is counterfeit your bank will make you cover the loss. Be aware that counterfeit checks are very hard to identify. A telephone call telling you that you have won money or a prize and that you need to send money to pay for taxes, customs fees, etc. A response to your newspaper ad for a lost pet or lost personal items, as fraud perpetrators are known to use the classified ads to contact people and pretend they have found their lost item. A suggestion from a stranger to send money to a friend or relative as a show of good faith because legitimate business is not conducted this way. You will be told that, by sending the money in the name of a friend, they will not be able to collect the funds. That is not true. Con artists often use fake identification to pretend to be someone else. An email that appears to be from MoneyGram, no matter how real it looks. We are not an Internet escrow or shipment service and will NEVER send an email confirmation to inform a person that they have received a MoneyGram transfer for payment of an Internet purchase. Instructions to mislead MoneyGram are a clear warning sign that something might be wrong. Con artists will be familiar with MoneyGrams efforts to prevent fraud. If someone tells you to not share the details of your transaction with MoneyGram, then you should not continue with the transaction. Here are some ways you can protect yourself: Buying items on the Internet. Be very careful if you are sending money to pay for merchandise purchased online. Many Internet auction sites provide an assured payment system that offers greater protection for the buyer and seller. Using the MoneyGram money transfer service. For the convenience of our customers, some transactions sent to a specific destination may be received in another country. Please do not assume your money transfer is safe because you specified a country for the transaction. Also, if a recipient has photo identification and knows pertinent information about the transaction and the sender, a reference number or the answer to a test question may not be required to pick up the transaction. Please be careful to whom you send money, keeping your transaction information confidential, and be suspicious of anyone who wants you to send money to them (or someone else) with a test question. It may be too good to be true. Research thoroughly before sending money in response to a newspaper or magazine ad for airline, concert or similar tickets. The same is true for offers of loans or credit cards where you are asked to send money for fees before signing any documents. Be suspicious of very cheap deals. MoneyGram cannot ensure that the goods or services you are paying for will be received. Here are some resources available to you in the United States: Report fraud. To report fraud to the Internet Fraud Complaint Center, visit ic3.gov. This is a partnership between The FBI and the National White Collar Crime Center. For a list of different types of fraud schemes or to report a fraud, you can also visit consumer. govsentinel. Call before you send money. If you are suspicious, contact the Better Business Bureau, AARP or your local Attorney General before sending any money. Canadian fraud. Many scams ask for money to be sent to Canada. For Canadian issues, call PhoneBusters toll-free at 1-888-495-8501 - this is a joint effort of U. S. and Canadian law enforcement to fight telemarketing fraud. FRAUD WARNINGS STOP Please read the questions below carefully to help us protect you from becoming a victim of fraud or a scam. Are you sending money: to someone you dont know or whose identity you cannot verify to prove to someone that you have the available funds to buy a car, other goods, or to rent a property Are you being asked by any 3rd party to provide any details about this transaction in part or in full by phone, email, fax or website to buy a product service or a pet via the internet or anywhere else in response to any offer that sounds very cheap in comparison to their expected price or looks too good to be true to claim lottery or prize winnings, inheritance, for a guaranteed credit card, loan offer, refund of bank charges or attractive investments in response to an internet offer, letter or phone call that asks you to send money for a job offer or mystery shopping or a charity to someone at home or overseas who claims to be your relative needing cash for an emergency and you are unable to verify independently if the caller and the claims are genuine to someone you met in an on-line chat room or dating web site for financial assistance Examples: airplane ticket, medical bills, helping a relative, cashing a check, investing in a business deal, etc. to buy goods and services from someone who specifically recommends money transfer through MoneyGram as the preferred mode of payment IF you answered YES to any of these questions, DO NOT SEND the money transfer - someone may be trying to STEAL YOUR MONEY. Remember neither MoneyGram nor its agents will be liable if you ignore the fraud warnings above and still choose to send money for any of the reasons listed above. Send Money Fast With Western Union Money Transfer, its quick and easy to send money to your family back home in India. Our money transfer options offer you the convenience and dependability you need -- and the peace of mind you deserve. What is Western Union Western Union Financial Services, Inc. is a global leader in money transfer and messaging services. Known for its pioneering telegraph service, Western Union dates back to 1851 and introduced electronic money transfer service in 1871. Western Union has thousands of Agent locations in countries and territories worldwide. What is the Western Union Money Transfer service to India You can use cash to send money to India from participating Agent locations around the world. You can also send money to India online or by phone from the U. S. and Canada. Use your credit or debit card to send online or by calling 1-800-CALL-CASH. If you use your credit card, you may be charged an additional cash advance fee by your card issuer for this service. U. S. or Canadian bank-issued cards only. Who uses the Western Union Money Transfer service Anyone who needs to send money quickly and reliably. What are the benefits of using Western Union to send money Its RELIABLE - Each transfer is protected by an advanced worldwide security system and can be verified with a unique Money Transfer Control Number (MTCN). In addition, Western Unions Agent locations in India are authorized by the Reserve Bank of India. Its FAST - money is available minutes after it is sent, subject to Agent locations hours of operation. Its CONVENIENT - its your choice. You can send money to India online, by phone, or from an Agent location. Plus, theres no need to have an account. With thousands of Agent locations worldwide, theres sure to be a Western Union Agent location thats convenient for you. Can money be sent from India No. Western Union offers receive or payout service only in India. Can a business use the Western Union Money Transfer service to send money No. Due to Indian government regulations, the use of the Western Union Money Transfer services to India by businesses is not permitted. Is Western Union authorized by the Reserve Bank of India (RBI) Western Unions Agents in India are authorized by the Reserve Bank of India. Do I need a bank account to use the Western Union Money Transfer service To send or receive money at an Agent location, Western Union does not require credit cards, bank accounts, memberships or citizenship papers. Receivers in India may need to show a currently valid government-issued photo ID. Additional information may be necessary to meet government requirements depending on the amount being sent or received. To send money online, you will need a U. S.- or Canadian-based Visa or MasterCard credit or debit card. To send money via 1-800-CALL-CASHSM, you will need a U. S.-or Canadian based Visa, MasterCard or Discover credit or debit card. How much money can I send to India via Western Union There is a 2,500 US Dollars maximum limit set for remittances to India due to the regulations of the Reserve Bank of India What currencies can I send via Western Union Generally, Agent locations only except cash in local currency. You cannot send money from India. The receiver in India will be paid out in Indian rupees. How do I send money at a Western Union Agent location A customer completes a To Send Money form at a Western Union Agent location. The clerk at the Agent location collects the transfer amount plus applicable fees and processes the transaction. The sender receives a Money Transfer Control Number (MTCN) to track the status of the order and to share with the receiver to pick up the funds in India. How do I send money over the telephone or online You will need a U. S. or Canadian-based credit or debit card to send your money over the phone at 1-800-CALL-CASHSM or online. Other fees may apply. What is the MTCN and why do I need it The Money Transfer Control Number (MTCN) is a number printed on your receipt that allows you and Western Union track your transaction. It is also required for the receiver to have the MTCN to pick up funds in India. How can I ensure that my money gets there quickly Supply correct contact details in case Western Union needs to contact you. Also, be sure to have your recipients correct full name and address. The recipient will be required to show valid identification and the MTCN. How can I pay for a Western Union Money Transfer transaction All Western Union Money Transfer transactions sent from an Agent location must be paid in cash. Transactions originated by telephone - 1-800-CALL-CASHSM - and online must be paid for via a U. S. or Canadian-based credit or debit card Where can money be picked up in India Western Union Agents are independent businesses that provide money transfer service to their customers on behalf of Western Union. In India, money may be picked up at any of the more than 50,000 participating Agent locations in over 650 cities: Home delivery is also available nationwide in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. Call 1-800-325-6000 in the U. S. or Canada. In India call 1-600-44-1851 How can I find a Western Union Agent location In the U. S. the South Asian toll-free number is 1-800-435-2226 where customer service representatives can assist you in Hindi, Tamil, Malyalam, Urdu and English. Customers can also find an Agent location online. For any inquiries in India reach us at: - 91 80 2222 1851 - 1-800-425-1851 (Toll Free line, available to all MTNLBSNL users in India) - Users in India can SMS WU CALL and send to 53636 for a call back in some time. Charges Apply How many Western Union Agent locations are there in India There are more than 50,000 Western Union Agent locations in India. How do I receive money at a Western Union Agent location The receiver completes a To Receive Money form at any Western Union agent location and provides a valid government-issued photo ID. The clerk at the Agent location then pays funds to recipient. How long does it take to send money via the Western Union Money Transfer service Transfers are completed and money is available for pick-up at receiving Agent locations in India within minutes. (Subject to transaction approval and hours of operation of receiving Agent locations.) Will my receiver be paid in cash Maximum cash payout amount for Indian nationals is 50,000 IN Rupee payouts over 50,000 IN Rupee will be paid by local check. There is no cash payout limit for foreign passport holders in India. Cash will not be delivered via home delivery option. check or draft must be deposited into the bank account of the receiver only and is subject to clearing procedures of the local bank. What type of exchange rate does Western Union apply to its transactions In addition to the transfer fees applicable to the transaction, a currency exchange rate set by Western Union will be applied. The exchange rate applied by Western Union provides customers with less foreign currency per dollar than Western Union receives when it obtains foreign currency. Western Union keeps the difference. The exchange rate varies daily. For information concerning the current currency exchange rates provided by Western Union, in U. S. call toll-free to 1-800-435-2226. Outside of the U. S. please contact your local Agent location. Will my receiver have to pay any charges on the money sent No. The sender pays all fees How do I know if my receiver has picked up the money From the U. S. to verify if the receiver has picked up the money or to track your transaction, call 1-800-432-2226 or track the status online. For better results, be sure to have your MTCN (Money Transfer Control Number) available. During what hours is the Western Union Money Transfer service available Western Union provides service 24 hours a day, 365 days a year. Each Agent location determines its own hours of operation, although many Agent locations maintain extended hours of operation and some are open 24 hours a day. Restrictions and Special Notes Receiving in India: As a government requirement, maximum payout amount is not more than 2,500 US dollars (or IN Rupee equivalent) per transaction. Sender threshold amount has therefore been set at Indian Rupees 111,317 to ensure exchange fluctuations do not result in the transaction being declined to the receiver. Maximum cash payout for all Indian nationals and all residents (Indian or Foreign) is 50,000 IN Rupee Payouts over 50,000 IN Rupee will be paid by local crossed check only. There is no cash payout limit for foreign passport holders in India. As a government requirement, a payee can only receive a maximum of 12 transactions per calendar year. Receiver must present valid identification. Receiver must present correct money transfer Control Number (MTCN). Will Call transfers to the states and Islands of Tamil Nadu, Kerela, Andhra Pradesh, AndamanNicobar or Pondicherry will be charged a special flat fee per transaction, regardless of principal amount being sent. The implementation of this special pricing for India is on a state level for Indias coastal regions. General Information: Senders full address must be included on all money transfers to India. Pursuant to Indian government regulations, money transfer payments are reserved for private consumer use only and cannot be used for commercial or business purposes, for purchase of property, or for investments. Test Question is not allowed. Paying location is required to maintain a photocopy of identification documents presented by the Receiver. A new International Money Transfer destination has been created called India Tsunami Region for transfers to these regions. Please verify the destination state with the sender before sending to India. Money Transfer payments are reserved for private consumer use only and cannot be paid for commercial or business purposes, for purchase of property, or for investments. Online Fraud Sending money to someone you dont know You could be at risk for consumer fraud. The Western Union Money Transfer service is a great way to send money to people you know and trust. If you need to send money to someone you dont know well, you may be putting yourself at risk for fraud. Because we care about consumers, Western Union urges you to protect yourself from fraud by considering the following: Never send money to a stranger using a money transfer service. Beware of deals or opportunities that seem too good to be true. Dont use money transfer services to pay for things like online auction purchases. Never send money to pay for taxes or fees on foreign lottery winnings If you think you have been a victim of fraud, please contact your local Western Union Agent. What is the American Express GlobalTravel Card The American Express GlobalTravel Card is a prepaid, reloadable Card that provides you with a more convenient, secure way to manage your money while you are travelling. Its not a credit or debit card. Its a prepaid Card, which means you load funds onto the Card and can then use the Card to make purchases virtually anywhere American Express is accepted outside of India including at ATMs to withdraw cash. Since its prepaid, theres no risk of spending more funds than you have on the Card. Packed with travel-friendly features, the American Express GlobalTravel Card also includes free access to emergency assistance, if needed, during your journey. And its all backed with the world-class service offered from American Express. Do I need to do anything before using my American Express GlobalTravel Card Before using your Card, sign the back, where indicated. Memorise or change the 4-digit Personal Identification Number (PIN) contained within the Welcome Pack, and then destroy the printed PIN information. To change your PIN, call Customer Service or go online. To view your PIN online, log in to your account. Keep your Backup Card safe and store it separately. What is my PIN How can I change my PIN This is a unique 4-digit number assigned to your Card enabling you to securely withdraw cash from ATMs that accept American Express, outside India. This 4-digit PIN number should be known only by you, and it is important to protect the security of your Card and PIN at all times. To change your PIN to a more memorable number, call Customer Service or go online. To view your PIN online, log in to your account. How can I check my balance or view my transaction history You can check your balance and view your transaction history online at any time. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week. Do my American Express GlobalTravel Card funds have an expiration date No. While there is a valid thru date indicated on the front of the Card, the available funds on the American ExpressGlobalTravel Card do not expire. The valid thru date is simply required to ensure that the Card can be used at merchants that request andor require customers to provide a plastic expiration date during the transaction process. You may not use the Card after the valid thru date, but you can request a new Card be sent to you at no additional cost so you can use your remaining funds. What should I do if my American Express GlobalTravel Card is lost or stolen If your Card is lost, stolen or used improperly, call Customer Service for assistance. Our Customer Service Center, open 24 hours a day, 7 days a week, will assist in activating your Backup Card and blocking usage of the lost or stolen Card. You will need to sign the back of your Backup Card immediately, and either memorise the enclosed PIN, or change it to a more memorable PIN. You will not need to re-register your Card online. We will do this for you upon activation. In the event both Cards are lost or stolen, we can deliver a new Replacement Card to any location at no cost, and if necessary we can arrange emergency access to the funds available in your Card account, anywhere in the world, via Western Union. What should I do if I need help in an emergency Sometimes the unexpected happens when you travel. A passport is lost. You come down with a sudden illness. A lawyer is needed. Being a Card member can make things easier to handle. Global Assist Services help you prepare for your trip with customs information and destination guides. And while youre travelling overseas, lost passport replacement assistance, translation services, lost luggage assistance, and emergency legal and medical referrals are only a phone call away. For a detailed list of our Global Assist benefits, download the Global Assist Services guide. Note: While Global Assist coordination and assistance services are free benefits from American Express, Cardmembers are responsible for the costs charged by third-party service providers. Global Assist services are not meant to replace any travel insurance. How can I close my American Express GlobalTravel Card account In the event that you decide to close your American Express GlobalTravel Card account, call Customer Service. You can visit a participating branch location of the seller where you purchased the Card and ask for a reimbursement of available funds. Once your account is closed, please destroy any Cards by cutting them in half and disposing of them securely. To close your account if there is no balance remaining, call Customer Service. For more details on account closure, please refer to the Product Terms Conditions. Can the American Express GlobalTravel Card have a negative balance If a merchant authorises a transaction for an amount greater than your actual available balance, the American ExpressGlobalTravel Card will generally be declined. However, in rare circumstances, a merchant may process a transaction without prior authorization, or an amount greater than a Cards actual available balance may be authorised. If this occurs, you may be notified to load more funds onto the Card, or make a direct payment to cover the negative amount, but will not be charged an overdraft fee. While this does not happen often, it is important to keep track of your balance and reload funds as needed. To check your balance online now, log in to your account. To retrieve this information by phone, you may call Customer Service, 24 hours a day, 7 days a week.